Order Taker Housekeeping
Current• Handling daily assignments for room attendants Morning/ Evening shift.Following up with the supervisors for our • guest preferences, pre-arrival, stay-over and checked out rooms.• Resolve guest issues related to the rooms or adding preferences to their profile through email or telephone call.•Update rooms status depending on the supervisor's update for the room condition.• Answer all incoming calls and record them in the record calls sheet.• Working on the e-mail… Show more • Handling daily assignments for room attendants Morning/ Evening shift.Following up with the supervisors for our • guest preferences, pre-arrival, stay-over and checked out rooms.• Resolve guest issues related to the rooms or adding preferences to their profile through email or telephone call.•Update rooms status depending on the supervisor's update for the room condition.• Answer all incoming calls and record them in the record calls sheet.• Working on the e-mail to send the necessary daily reports• Register lost and found in the place assigned to it and communicate with the guest in case he wants to get it • Answering to laundry calls and telling the guest of prices and services Show less