Supporting my journey as an MSc student at University College Dublin:• Achieved a record-breaking €780 sale in October 2024, establishing a new store record for monthly sales.• Successfully closed two sales of €650 each in May 2024, showcasing a consistent ability to exceed sales targets.• Deliver exemplary customer service to ensure a positive shopping experience, enhancing customer satisfaction and loyalty.• Leverage extensive knowledge of products to guide customers in making informed purchasing decisions.• Collaborative Teamwork: Collaborate with colleagues to meet collective sales objectives and maintain high operational standards.• Effectively operate POS systems for transaction processing and inventory management, ensuring accuracy and efficiency.• Exhibit adaptability by managing various tasks to support seamless store operations and enhance overall efficiency.

• Contributed to the development of SETTS, an integrated RAG solution for SharePoint, addressing client inquiries related to benefits processes and ticketing.• Conducted in-depth technical analyses and formulated strategic directives to enhance project success.• Worked closely with the development team on requirements gathering, documentation, and testing to ensure seamless integration of solution components.• Played a key role in aligning technical execution with project goals, supporting the overall development process.• Maintained detailed documentation and contributed valuable insights while collaborating with diverse teams.• Enhanced technical skills and project navigation abilities, contributing effectively as a technology consultant.

• Implemented protocols for accurate logging of daily energy production data, improving data accuracy by 15% and enhancing reporting reliability.• Developed and maintained a daily checklist in collaboration with senior engineers, improving system reliability by 10% and reducing downtime.• Conducted regular checks and updates to ensure smooth functionality, collaborating with the IT team to troubleshoot issues and minimize downtime.• Oversaw the maintenance of the ERP system, ensuring optimal efficiency in daily energy production logging and actively identifying anomalies.• Maintained comprehensive records of energy production metrics and diagnostics, contributing to the seamless operation of critical systems.

• Successfully improved system architecture to enhance scalability and performance, developing MVC modules that strengthened application functionality and user experience.• Utilized the Spring MVC framework to develop and integrate backend components, contributing to the overall software development life cycle.• Actively participated in discussions with senior developers to refine design specifications and align them with project objectives.• Engaged in code reviews to ensure high-quality standards and best practices in software development.• Conducted debugging processes to achieve optimal software functionality, contributing effectively to the overall project's success.