Ann Mariya Benny Email & Phone Number

Canada

Mississauga, Ontario, Canada

• Worked with Newcomer Employment Services team in the service delivery and resource coordination of ITI Soft Skills Solution and Cyber security Bridging Gaps to Employment Program.• Aided in the research and content creation for Mindset Makeover program, thus devising more than 5 lesson plans and PowerPoint content, relevant to the program.• Managed front desk operation, case documentation and organization.• Assisted in organizing job fairs, employer events, and other special activities, contributing to the successful placement of 20 % of clients in new job opportunities.• Conducted follow-up and exit questionnaires with over 40 clients to monitor client concerns, assess feedback on service quality and long-term impact.• Executed an extended LinkedIn search strategy to identify hidden program outcomes, successfully increasing positive results by 10%.• Devised professional documents and presentations to illustrate program phases and processes, adhering to company marketing policies.• Facilitated one-on-one and group workshops on resume building, cover letter writing, and interview skills.

• Managed daily orders for over 200 customers, ensuring strict adherence to food safety guidelines and maintaining high standards of service quality.• Collaborated with a team in a fast-paced environment to manage workload during peak hours, contributing to smooth operations and customer satisfaction.• Bagging order and drinks as per food safety guidelines meanwhile greeting and dealing with customer queries and complaints• Performing housekeeping and kitchen duties including cleaning, mopping, restocking and ensuring proper maintenance of service areas and common washrooms.• Operated POS systems efficiently, processing transactions exceeding $5,000 weekly, and ensuring accurate and secure handling of financial operations

Diploma Of Education, Social Work

Activities and Societies: • Proactively contributed to FAHCS Research Symposium at Sheridan College, managing student admissions.

Bachelor Of Arts - Ba, English Language And Literature, General

Activities and Societies: Active member of the college reading and film club.