André Micallef

André Micallef Email and Phone Number

Operations Associate @ Binderr
Attard, MT
André Micallef's Location
Attard, Attard, Malta, Malta
André Micallef's Contact Details

André Micallef work email

André Micallef personal email

n/a
About André Micallef

• Passionate about technological innovation.• Interested in management and business-process streamlining. • Substantial experience in data services and systems development.• Academic background in business and information technology.

André Micallef's Current Company Details
Binderr

Binderr

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Operations Associate
Attard, MT
Website:
binderr.com
Employees:
30
André Micallef Work Experience Details
  • Binderr
    Operations Associate
    Binderr
    Attard, Mt
  • Betsson Group
    Crm Project Manager - Zecure Gaming
    Betsson Group Nov 2024 - Present
    Malta
  • Betsson Group
    Senior Crm Configurations Manager - Zecure Gaming
    Betsson Group Sep 2022 - Nov 2024
    Malta
  • Betsson Group
    Crm Configuration Manager - Zecure Gaming
    Betsson Group Jul 2021 - Sep 2022
    Malta
  • Betsson Group
    Senior Crm Database Operations Specialist
    Betsson Group Sep 2020 - Jul 2021
    Malta
    Expansion of responsibilities within our team giving me more accessibility to improve our work processes and make them more efficient, as well as taking on a team management role as and when required by my line manager
  • Betsson Group
    Crm Database Operations Specialist
    Betsson Group Jul 2019 - Sep 2020
    Malta
    My role within the CRM team is to work across all markets and brands with the primary aim of creating automated responsive CRM automations for Betsson Group customers, using a wide range of real-time data sources and CRM Tools such as KNIME Analytics, SalesForce Marketing Cloud and SQL Server. This includes but is not limited to:• Assisting Central CRM in the execution, automation and monitoring of CRM campaigns • Collecting requirements for automation from internal stakeholders and model the required processes, data needs, etc. • Liaising with other departments and internal stakeholders to use the adequate data techniques for automation setup • Executing and implementing campaigns and automations • Documenting campaign plans to maintain visibility on CRM operations • Iterating campaign results, following-up their performance and making changes on setup where required • Providing expertise on all CRM tools both internal and external• Being part of the On-Call service to provide stakeholders with full and constant support
  • Betsson Group
    System Developer
    Betsson Group Jul 2018 - Jul 2019
    Malta
    • Maintaining and developing software systems used within Betsson's Customer Service department, using various languages and tools such as : - Java, CSS, HTML, PHP and SQL - AWS, Git Kraken, Docker, Oracle Customer Portal, HeidiSQL, Jira• Integrating an AI-powered chat bot (ADA) within our Support Pages to reduce the workload on our Customer Service Agents.• Creating new Support Pages using dynamic content based on customer's attributes such as nationality, age and more to ensure the best possible customer experience for our clients.
  • Betsson Group
    Internal It Intern
    Betsson Group Jul 2017 - Jul 2018
    Malta
    Assisting the Service Desk Manager with tasks and projects, sometimes leading to taking full ownership of such delegated responsibilities. These tasks ranged from desk setups and network patching to administration and handling of Betsson's Active Directory and Inventory.
  • Woodspot
    Co-Founder
    Woodspot Jan 2021 - Present
    Malta
  • Malta Stock Exchange Plc
    It Intern
    Malta Stock Exchange Plc Jul 2016 - Sep 2016
    Malta
  • Malta Stock Exchange Plc
    Finance Intern
    Malta Stock Exchange Plc Jul 2015 - Sep 2015
    Malta
  • Malta Stock Exchange Plc
    Finance Intern
    Malta Stock Exchange Plc Jul 2014 - Sep 2014
    Malta

André Micallef Skills

Leadership Social Media English Cascading Style Sheets Html Microsoft Office Java Marketing Php Customer Service Business Intelligence Sql Python Teamwork Research Software Development C# Mysql Databases

André Micallef Education Details

Frequently Asked Questions about André Micallef

What company does André Micallef work for?

André Micallef works for Binderr

What is André Micallef's role at the current company?

André Micallef's current role is Operations Associate.

What is André Micallef's email address?

André Micallef's email address is an****@****err.com

What schools did André Micallef attend?

André Micallef attended L-Università Ta'​ Malta, De La Salle College Sixth Form, De La Salle College Secondry.

What skills is André Micallef known for?

André Micallef has skills like Leadership, Social Media, English, Cascading Style Sheets, Html, Microsoft Office, Java, Marketing, Php, Customer Service, Business Intelligence, Sql.

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