I have a Master of Science degree in Business Administration and Management from the National College of Ireland, and I am currently working as a Senior Human Resources Associate at Zomato, a leading online food delivery platform. My core competencies include employee database management, maintaining professional relationships, and fostering a continuous improvement culture.In my current role, I respond to employee requests, design and review HR policies and procedures, commission automating tasks, and collaborate with senior management and the HR team. I also handle the final statements and data dissemination for the employees. Previously, I worked as a Senior Associate at Blinkit, a customer service outsourcing company, where I supported leadership on call calibrations and feedback sessions, conducted refresher sessions, complied daily reports, provided subject matter expertise, and identified performance issues. Before that, I was a Human Resources Associate at Shenkon Private Limited, where I managed the full employee life cycle, formulated and monitored KRAs and PMS, and collaborated with key business stakeholders. I am passionate about enhancing employee engagement, satisfaction, and retention, and I strive to contribute to the organizational goals and vision. I bring diverse perspectives and experiences to the team, as I have worked in different sectors, industries, and countries. I am always eager to learn new skills and best practices, and to collaborate with other HR professionals and leaders.