• Use Relativity software to begin the discovery process.• Aid clients in collecting, processing, reviewing, and producing ESI.• Provide clients with relevant educational pieces to strengthen e-discovery operations.• Perform data exports for clients with strong attention to detail while following detailed procedures.• Execute deletion requests per client specifications.• Record steps taken and pertinent information to create an audit trail for future review.

• Assisted product management team in designing retail packaging.• Assisted in the operation of multiple manufacturing processes to produce water filtration systems.• Assessed production line issues and reported same to management.• Investigated and assisted in resolving quality concerns.

Worked on Buyer-Supplier conflicts• Collaborated towards the development of sales and payment processes for B2B platform.• Created and maintained fruitful relationships with the clients with focus on customer retention.• Identifying the root cause of the raised complaint and providing suitable resolution to the clients.• Collaborating with various in-house teams to provide quick solutions to the varying issues of the clientele.• Analyzing the feedback received from and implementing the desired changes in the ongoing process.

• Researched market for industrial suppliers and identified potential clients.• Cold calling and vendor visits to bring them onboard.• Analyzed the quotations received by the buyers from different suppliers and coordinated the deals for maximum buyer fulfillment.• Contributed to the categorization of the product list.• Assisted in technical evaluation of the supplier, whenever required.