● Design, configure, and maintain UBC’s enterprise-level LAN and VOIP network equipment to ensure optimal performance and operational reliability.● Monitor network traffic and Quality of service (QoS) using Intermapper, AKIPS, Cisco DNA/ISE, and SolarWinds applications to identify and resolve issues proactively.● Collaborate with internal and external stakeholders to deploy and upgrade the building-wide network infrastructure with the latest Cisco 9K series platform.● Oversee network equipment inventory and coordinate parts ordering to ensure the timely availability of necessary hardware.● Provide Layer 2 and Layer 3 network analytics enabling network forecasting, future performance, and capacity planning.● Provision and commission 40/100 Gigabit fiber optic circuits to provide inter-building fiber optic patching and testing, to the latest University standards.

● Engineered ETL workflows and codebases developed in Python for seamless data migration from 40,000 network devices into the newer infrastructure management tools.● Designed an efficient RESTful API, which improved data extraction and update processes by 20%.● Developed custom error handling, regular expressions, and pandas workbooks to achieve a 100% accuracy mark in data extraction.● Participated in Agile development practices, including daily standups and bi-weekly sprint review meetings with stakeholders, ensuring alignment and timely delivery of project milestones.

● Administered and maintained 150+ workstations and servers, including Windows Server 2016/2019 and Linux-based systems.● Configured and deployed Ubiquiti and Cisco routers, switches, and firewalls, providing a secure and efficient network for small and mid-sized businesses.● Delivered tier-1 remote and on-site support for network, VOIP, hardware, and software, resolving technical issues promptly and ensuring smooth operations.● Implemented Veeam automated backup solutions and disaster recovery procedures, ensuring business continuity during system failures.● Document and maintain detailed reports of service requests, resolutions, and inventory for future reference.● Provide end-user training on basic system operation, software, and security best practices, improving customer satisfaction

● Published a Web3 contract developed in Node.js and compliant with ERC-721 standards to optimize blockchain transactions with minimal network fees.● Designed and developed a landing page with an attractive UI/UX, which increased the overall site traffic by 35%.● Hosted over 10,000 unique NFT tokens and metadata on the IPFS decentralized storage system and linked them to the Ethereum mainnet.● Hosted the website on Google Cloud, which reduced latency by 30%, and maintained MX records and SSL certificates.