- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

- Receives and verifies incoming items assuring items received are accurate.- Conduct count and condition of incoming items.- Compare received items to purchase orders and verify them with the list.- Inputs required data into inventory system including transfers and deletions.- Maintains labeling system on each stock item.- Assist in stocking received material.- Assist with Cycle Count inventory processes to ensure the accuracy of inventory.