Anmol Sehdev Email & Phone Number

New Delhi, Dl, In

Client Relationship Management: Expertise in using Salesforce CRM and acting as the primary point of contact for key clients, addressing their needs and concerns to ensure high levels of satisfaction.Operational Efficiency: Implement process improvements that increased operational efficiency, leading to faster response times and more effective service delivery.Data Analysis: Analyze client feedback and operational metrics to identify trends and areas for improvement, resulting increase in client satisfaction scores.Project Coordination: Lead cross-functional teams to execute client projects, ensuring timely delivery and alignment with client expectations.Strategic Planning: Develop and execute strategic plans to enhance client relationships and achieve business objectives, contributing to increase in client retention rates.

Bengaluru, Karnataka, India

Spearheading the recruitment of IT and non-IT professionals for both short-term and long-term training and consultation projects tailored to corporate clients.Facilitating seamless coordination with sales teams to comprehensively understand client requirements.Efficiently managing and updating dashboards for monitoring the progress of ongoing training programs.Diligently tracking the execution and quality of training sessions for clients across both Indian and international markets.Demonstrating versatility and technical proficiency by working across more than 40 different technology domains.

Worked as a Youth Ambassador and understood the work demands and have showcased great work ethics. Fluent communication skills and social skills helped me carrying out campaigns via smooth coordination amongst various departments.