•Coordinate project activities of OVPR, including preparing project documentation, communicating project status to stakeholders, scheduling meetings, preparing agendas, documenting meeting minutes and preparing reports.• Coordinate, track and ensure that standard operating procedures are recorded and regularly updated and communicated to all relevant stakeholders proactively and on request.• Act as the first point of contact for researchers to submit research protocols, coordinate the approval process by organizing meetings with the approval committee, and ensure compliance to CCAC and OMAFRA guidelines and report any deviations to the manager.• Communicate with internal and external stakeholders to gather requirements, provide project updates, and address concerns to facilitate smooth project workflow and execution.• Deploy and sustain project management solutions, tools and frameworks to enhance project efficiency and effectiveness in terms of project timeline, schedule and scope.

• Established effective communication and collaboration among 10+ Engineering teams to ensure project milestones were completed on time and within budget and adhere to the predefined quality standards and success criteria.• Worked on collecting, analyzing, processing, compiling and visualizing the data containing information about 15000+ Kafka topics on MS Excel.• Built strategies and proposed solutions by conducting background research with emphasis on problem solving, resulting in 25% less time spent on project execution.• Kept record of project related risks using risk registers, their impacts and measures to avoid and mitigate them ensuring 80% success rate. • Established Change Management process by setting up a team of 5 professionals to approve changes, reporting the changes and their effects clearly to the stakeholders.

• Conducted weekly inventory audits, identifying and correcting discrepancies in stock levels.• Supervised and coordinated the team of 20 employees by making their shift schedules and allocating them tasks as needed.• Recruited and trained new staff to resolve customers’ issues both on call and in person ensuring 100% customer satisfaction.• Completed 2+ reports every week regarding profit and revenue, filled out paperwork and monitored store’s sales performance.

• Successfully performed proof of concept on Wavelo’s data discovery project by establishing pain points, problem statement and potential solutions for company wide data management.• Managed company’s tech-blog project by recruiting authors ensuring 4 articles were published per month, tracked its progress using Trello, and upheld related documents.• Developed relationships across different departments to improve metadata discovery documentation and governance resulting in 90% clean-up of data relevant to Engineers.• Prepared & kept track of 15+ project plans, project charters, scope statements, WBS, risk registers, resource allocation, process mapping, critical path diagrams and other project related documents.• Prepared summary reports by compiling information and gave 2+ presentations each week on project progress to stakeholders and other departments including Marketing, HR and Product teams.

• Planned, scheduled and organized multiple events like Townhalls and Tucows’ learning sessions with 250+ employees per event and created surveys with 83% response rate.• Managed the database of Engineering employees [1000+]; created and maintained detailed org charts describing structure of the organization with regular updates done weekly.• Used Project Management tools like Trello, Jira & Asana to plan, track and implement projects and Slack and Gmail to follow up with Engineers and provide updates to stakeholders.• Prepared vendor assessment and performance scenario comparisons documents to determine suitable vendors for projects.• Organized projects’ kick-off meetings, daily stand-up meetings with team members and took minutes to establish clear project parameters for project execution and success.

• Responded to 70+ phone calls, in-person and email enquiries and directed clients and customers to appropriate departments.• Ordered and organized office supplies; distributed and processed mails; prepared and proofed correspondence, invoices, reports and coordinated activities to support operational flow of the business.• Scheduled, booked and confirmed appointments and meetings of customers and clients with business managers and supervisors as requested.• Monitored GST details, credit summary, updates on salesperson targets and prepared weekly updates of office expenses, payroll, bills and manual statements.