Various locations throughout the UKLead project manager for the new concept "Heston Blumenthal" restaurant in Kettering York .and more recently in Oxford, Shrewsbury, Doncaster, Markham Moore and Wisley. Recruitment officer and designated trainer for all the management and staff in preparation for the opening ceremony.Arranged and organised all training courses for the team.Budgeted all sales and wages for the year ahead.Ensured the smooth running of the… Show more Various locations throughout the UKLead project manager for the new concept "Heston Blumenthal" restaurant in Kettering York .and more recently in Oxford, Shrewsbury, Doncaster, Markham Moore and Wisley. Recruitment officer and designated trainer for all the management and staff in preparation for the opening ceremony.Arranged and organised all training courses for the team.Budgeted all sales and wages for the year ahead.Ensured the smooth running of the restaurant on the pre-open celebration evening with the local media and celebrities present.Supported sites throughout the UK to improve EBITDA with a 100% success rate.Reduced customer complaints by 86% Recruited and trained 8 external managers and 15 External Assistant Managers.Ensure all costs occurred are within budgetSupporting and Training in Little Chefs, Coffee Tempo and Burger King, recently improving the Operations excellence review in one site from 69% to 92% through correct training procedures.First Contact for support for all New concept sitesTrouble shoot sites with various issuesComplete OSR Audits to ensure customer service is 100% Show less

Developed and trained a new management team to a high standard.Developed and trained the assistant manager to enable them to become the site manager.Received a silver award for Food Safety and Hygiene from the Welsh food safety boardPROFFESSIONAL SKILLS BIIAB Level 2 certificate personal Licence Holder.Experience in traditional and phase one kitchens in Burger KingBasic Management Training, Burger KingLevel 2 and 3 in food safetyHealth and safety at… Show more Developed and trained a new management team to a high standard.Developed and trained the assistant manager to enable them to become the site manager.Received a silver award for Food Safety and Hygiene from the Welsh food safety boardPROFFESSIONAL SKILLS BIIAB Level 2 certificate personal Licence Holder.Experience in traditional and phase one kitchens in Burger KingBasic Management Training, Burger KingLevel 2 and 3 in food safetyHealth and safety at workRecruitment and selectionLoss Control Show less