• Participated in development of process to rationalize Recovery Time Objective (RTO) requirements for technology systems across lines of business and rationalize the criticality levels requested.• Support the Global Markets lines of business end-to-end in all aspects of business continuity, providing guidance on projects implemented from the GBCR enterprise team. • Participated on team effort for Business Impact Analysis Self-Identified Audit Issue project, pulling data to identify gaps between business unit technology Recovery Time Objectives and the actual Recovery Time Capability for the technology.• Participated on team effort for Enterprise Resiliency Standards, Policies, Baselines development and update project.• Global Technology Operations’ (GTO) division business continuity coordinator maintaining group’s recovery plan, utilizing LDRPS recovery planning tool for plan maintenance and managing the plan activations as required.• Global Technology Operations’ division notification tool primary facilitator/initiator to manage communication model for division and to manage associate accountability process and communication when required.• Team SharePoint Site coordinator/site manager, building the site to be more user-friendly for the team and developing a management process to keep the site clean and manageable.• Trained team on SharePoint Site utilization.• LDRPS recovery planning tool standardized text project, providing feedback and direction to team as project work relates to other group projects, ensuring consistency across projects.• Member of all domestic Regional Support Teams in BC Coordinator role for GTO team, facilitating recovery efforts as required.• Respond to numerous requests for feedback on a variety of contingency-related items, from LDRPS User Guide to ENACT utilization to recovery strategies.

Assisted in magazine development, conference enhancements, was a member of the Glossary and Generally Accepted Practices sub-committees, speaker introductions at DRJ Conferences, facilitated roundtable discussions at Birds of a Feather workshops at conferences.• Member -- Disaster Recovery Journal Editorial Advisory Board – March 2005 through March 2009; March 2011 through March 2013.• Chairperson -- Disaster Recovery Journal Editorial Advisory Board – March 2007 through March 2009.

Facilitate group's activities, including program development, membership drive, meeting facilitations, and• Presented on topics related to: Public/Private Business Partnerships 9/11/01 Lessons Learned Contingency Testing Types Best Practices in Business Continuity Building a Viable Recovery Plan (joint with FEMA) Emergency Communications• Assisted in coordination of the annual AT&T “Earthquakes Mean Business” Seminar – 2003 through 2010.