* Manage complex and sensitive customer issues, life changing events.* Assess a wide range of customer circumstances and conduct extensive research to conclude best case outcome.* Retrieve documents from various sources to verify and update accounts.*Search credit bureau websites for date of death when needed.*Validate legal documents to provide account authorization to third parties.*Document and communicate findings to internal and external customers.*Interact with internal and external customers to respond to raised concerns.

* Analyze customer loans for senior verification, tax information, and appraisals necessary to run Net Available Equity Analysis to determine charge off.* Evaluate for foreclosure review.* Join Invoicing Department to receive and validate vendor invoices, make corrections as needed and send for payment.*Spirit Committee secretary, active volunteer.

*Perform detailed research for compliance to meet government standards and regulations.* Locate , review, and save vendor invoices electronically for Office of The Comptroller of The Currency Audit.* Assist Invoicing Department to verify pricing and validate vendor invoices for approval and payment processing.

* Sole Payroll/Human Resources Department Personnel*Process bi-weekly and weekly payrolls for 40-55 employees.* Monitor time-clock punches via e-Time clocking system, tracking departmental overtime. * Initiate use of e-Verify for employment eligibility verifications. * Data entry of new hires/terminations, status changes, tax changes, direct deposits, retroactive adjustments, and special pays. * Track employee health care eligibility and Paid Time Off accrued. Provide health care packets.* Process all benefit enrollments.* Closely monitor and audit vacation balances.* Respond independently to correspondence not needing supervisor attention; garnishments, employment verifications, unemployment claims, invoice discrepancies.* Manage all employee records. * Utilize Quickbooks for weekly bill entry and payment. * Accurately calculate Independent Contractor commission for inclusion with weekly bill payments.* Collaborate with benefit administrators to ensure the best possible care for employees. * Respond to Payroll/HR questions/concerns.

* Provide adult supervision for students before and after school.

* Process payroll for 70 employees.* Contributed to ADP Payroll system implementation. * Input contractor/union/salaried employee timesheets, ensuring accurate time and labor distribution. * Monitor employee time clock punches.* Transfer from clock to ADP Payroll Grid.* Process payroll for 1 local and 4 out of state offices. * Prioritize and consistently meet/surpass all deadlines.* Closely monitor and audit vacation accruals.* Process new hire/termination paperwork.* Process Worker's Compensation claims.* Issue manual checks. * Process all garnishment paperwork and payroll deductions. * Calculate health care costs and ensure proper payroll deductions. * Manage all personnel records. Maintain employee and company confidentiality.

* Process payroll for 150-200 employees. * Audit timesheets (up to 150 employees), tracking time and labor distribution. * Process bi-weekly payroll for 5 offices via Automated Data Processing (ADP) Services. * Generate reports needed for weekly cash flow & budget purposes. * Prioritize and consistently meet/surpass all deadlines.* Closely monitor and audit vacation accruals & balances. * Collect and process COBRA payments* Process new hires/terminations, status changes, tax changes, direct deposits, retroactive adjustments, and special pays. * Monitor employee hire dates to ensure prompt health care benefit enrollment upon eligibility. * Input any new enrollments, deletions, or changes to health benefits via Health Net and Guardian websites. * Manage all employee files.* Audit health care bills. * Create monthly invoices utilizing Great Plains, ensuring proper coding for projects in Oregon, Washington and California.Collect, compile and assemble statistics and information for inclusion in reports and presentations. * Prepare charts, graphs and tables. * Prioritize and consistently meet/surpass all deadlines.* Assist with Great Plains implementation. * Monitor project’s budgets and work schedules. * Lead weekly PowerPoint scheduling meetings. * Edit and format project specifications and letters. * Process monthly invoices. * Manage and maintain all client files.* Arrange Neighborhood Meeting facilities as needed and prepare meeting documents. * Compile development documents for submittal to county and city agencies. * Contract and budget administration: word processing, proof reading and editing documents. * Direct incoming calls. * Proof read, edit and format documents. * Prioritize and consistently meet all deadlines.* Filing, mailing, faxing, coordinate management meetings, reserve conference rooms, schedule deliveries. * Sort and distribute inbound mail.

* Assess/determine standard costs and process standard cost adjustments. * Generate and analyze biweekly reports from Oracle to monitor project progress and cost. * Prioritize and meet all deadlines.* Oracle input of 200-300 timecards weekly. Assist employees with payroll issues. * Control $3,000 Petty Cash and $2,000 Employee Award funds.* Work with project team to count and input data for physical inventory. Perform Standard Cost Update of 3,000 + parts.