Ann Chen Email & Phone Number

New York City Metropolitan Area

- Serves as plan liaison for physicians/physician groups(IPA) in a specified geographical area;- Serves as the main point of contact for all plan related issues including marketing, enrollment, contracting, billing and reimbursement;- Responsible for the resolution of all issues, including those identified by the provider, and those identified internally that have an impact on the physician;- Coordinates with all Healthfirst staff to assist as appropriate, including creating project… Show more - Serves as plan liaison for physicians/physician groups(IPA) in a specified geographical area;- Serves as the main point of contact for all plan related issues including marketing, enrollment, contracting, billing and reimbursement;- Responsible for the resolution of all issues, including those identified by the provider, and those identified internally that have an impact on the physician;- Coordinates with all Healthfirst staff to assist as appropriate, including creating project plans, issue logs, conference calls, etc;- Responsible for the provider recruitment process;- Identifies gaps, complete paperwork, etc;- Schedules frequent and regular face-to-face contact with the practice locations to identify any issues and ensure plan visibility;- Keeps abreast of competitor activity, including new reimbursement and marketing strategies;- Conducts new provider orientation and identify opportunities for education on both clinical and administrative topics;- Includes experts in the field of education as needed from in-house staff;- Responsible for monitoring and reporting on providers' clinical quality & financial performance, working with their manager and other internal departments to create strategic improvement plans;- Contributes creative solutions and ownership of daily assignments for seamless communication and systematic completion of routine and special projects;- Engages in mastering the Division's impact on Healthfirst, its Members, and Providers. Show less

Brooklyn, New York, United States

• Leads, plans, implements and manages Asian community relations programs;• Coordinates sales & marketing related promotional functions, such as small businesspresentations, food shows, press conference, and varies community-based organizations eventsetc.;• Assists the sales department planning and conducting speaking engagements and other formalpresentations with the small business and/or community groups;• Establishes long-term relationships with all relevant… Show more • Leads, plans, implements and manages Asian community relations programs;• Coordinates sales & marketing related promotional functions, such as small businesspresentations, food shows, press conference, and varies community-based organizations eventsetc.;• Assists the sales department planning and conducting speaking engagements and other formalpresentations with the small business and/or community groups;• Establishes long-term relationships with all relevant stakeholders, such as small business owners,providers, local government, local community leaders, media people etc.;• Leverages existing business relationships and cultivate new contacts within business and industryto expand sales via sales and marketing events;• Analyzes and assesses of community needs utilizing periodic market research data, databasemaintenance and internal data archives;• Conducts site visits monthly and study consumer purchase behaviors, and study competitors’marketing strategies;• Contributes creative solutions and ownership of daily assignments for seamless communicationsystematic completion of routine and special projects;• Monitors, analyzes and communicates business and PR results on a quarterly basis;• Evaluates opportunities for small business partnerships on an on-going basis;• Performs other duties as assigned or requested by management. Show less

Brooklyn, New York, United States

• Designed curriculums, systems, and methodologies that toward the needs of childrenin positive and productive way;• Recruited staffs, provided training, coaching and motived staffs to increase workproductivities;• Demonstrated a passion for gifted education as well as the needs of all students toreceive individually challenging and supportive instruction;• Supervised the maintenance of student records, including assessment results, test scores, andother… Show more • Designed curriculums, systems, and methodologies that toward the needs of childrenin positive and productive way;• Recruited staffs, provided training, coaching and motived staffs to increase workproductivities;• Demonstrated a passion for gifted education as well as the needs of all students toreceive individually challenging and supportive instruction;• Supervised the maintenance of student records, including assessment results, test scores, andother documents;• Encouraged, supported staffs, families, students, and others as they contribute to the missionof the center;• Communicated effectively and positively in both written and oral forms with the schoolboards, parents, faculty, and administrative staffs;• Processed, assigned, trained and directed work of volunteers. Show less

• Interpreted the center to prospective candidates and their families, primarily through phone calls, interviews and tours. Speak publicly about the center both on and off campus.• Managed and supervised admissions staff.• Managed inquiry process.• Handled inquiry calls from schools, family, etc, and provided appointments that include presentations and tours.• Monitored progress towards achieving the objectives and policies.• Developed and implemented the various… Show more • Interpreted the center to prospective candidates and their families, primarily through phone calls, interviews and tours. Speak publicly about the center both on and off campus.• Managed and supervised admissions staff.• Managed inquiry process.• Handled inquiry calls from schools, family, etc, and provided appointments that include presentations and tours.• Monitored progress towards achieving the objectives and policies.• Developed and implemented the various institutional forms used by the office.• Planned and coordinated the class schedules and the catalog. • Verified and notified students of admissions and academic eligibility.• Directed in academic advisement and other areas of student services, as needed and appropriate.• Maintained confidentiality of information exposed to in the course of business regarding students, supervisors or other employees.• Developed and promoted the concept of the school as a regional resource center. Show less

• Coordinated project materials and research.• Updated project information and scheduling.• Organized project files and assisted handing specific tasks to team members.• Perform daily on-site walk-through to ensure contract performance, safety compliance, and quality control with the intent of delivering our commercial projects.• Maintained the client list and retained purchase order and invoices for project materials.• Greeted and assist visitors, answer phones, direct… Show more • Coordinated project materials and research.• Updated project information and scheduling.• Organized project files and assisted handing specific tasks to team members.• Perform daily on-site walk-through to ensure contract performance, safety compliance, and quality control with the intent of delivering our commercial projects.• Maintained the client list and retained purchase order and invoices for project materials.• Greeted and assist visitors, answer phones, direct calls and respond to inquiries.• Resolved and/or escalates issues in a timely fashion. • Made decisions that consider both schedule and budgets.• Maintained up-to-date billing system and reconciliation of accounts Show less

• Instructed students basic English skills such as reading, writing, speaking, pronunciation, and listening. • Taught rote pronunciation techniques.• Applied a variety of techniques while instructing such as quizzes, textbooks, videos and computer lessons. • Helped native speakers increase and polish their knowledge and their skills in using English.• Conducted assessment of eligibility in the ESL program.• Provided both social and emotional support for English Language… Show more • Instructed students basic English skills such as reading, writing, speaking, pronunciation, and listening. • Taught rote pronunciation techniques.• Applied a variety of techniques while instructing such as quizzes, textbooks, videos and computer lessons. • Helped native speakers increase and polish their knowledge and their skills in using English.• Conducted assessment of eligibility in the ESL program.• Provided both social and emotional support for English Language Learners. Show less

Brooklyn

• Directed and worked with teachers to design creative and contemporary class materials for over 100 students; developed comprehensive teaching plans for each subject to arouse learning interest.• Communicated with students and conducted personal interviews with parents to discuss and improve developmental needs of students.• Coordinated all preparation and promotional activities in advance of the summer school; responded to inquiries from Board of Education and other government… Show more • Directed and worked with teachers to design creative and contemporary class materials for over 100 students; developed comprehensive teaching plans for each subject to arouse learning interest.• Communicated with students and conducted personal interviews with parents to discuss and improve developmental needs of students.• Coordinated all preparation and promotional activities in advance of the summer school; responded to inquiries from Board of Education and other government officials to ensure a safe and professional learning environment for students.• Handled administrative tasks and effectively delegated daily departmental responsibilities to teachers and assistants.• Arranged for thoughtful communications with and events for the parents of the summer student. Show less

Brooklyn

• Provided effective and timely resolution of a range of customer inquiries.• Strived for one-call resolution of customer issues.• Completed ongoing training to stay abreast of product, service and policy changes.• Struck a positive and cooperative tone with both customers and coworkers.• Demonstrated best judgment in the disbursement of adjustments and credits.

Manhattan, Ny

• Provided timely and quality customer service in store and assisted customers with their inquiries and needs.• Monitored the inventory tracking system, and interacted with vendors to ensure accurate merchandise counts and replenishments.• Cashier – handled cash disbursements and receipts in store.

Bachelor Of Arts (B.A.), Education

Activities and Societies: Chinese Christian Fellowship

Education record