Ann Dehen Email & Phone Number

Grand Rapids, MI, US

Michigan, United States

Provide a positive customer experience to meet healthcare supply solution needs from quote, design, drawing, order processing, troubleshooting and solution resolution. Helping customers obtain a supply storage solution which appropriate meets the storage requirements, item usage and personnel access. Creating an interactive partnership with our suppliers.

Jenison, MI

Achieving Excellence by Intention. Handywoman services to achieve home and office updates through renovation. Providing a wide range of services including: painting, cabinet updates, countertop paint/epoxy, tile work, floors, trim, and other services as needed. Customizing services to meet customers individual needs. Support as DIY Coach to empower home.

Jenison, MI

Established a productive start-up business providing specialized services in floral design, interior decorating, handcrafted wood products, event planning, and wedding coordination. Created a network of service provision with other small business owners to facilitate independent and joint growth.

Greater Grand Rapids, Michigan Area

Provided high quality individual and group music instruction in a personalized format to over300 students in coordination with more than seven school system programs. Conducted more than 21 master class instruction programs. Trained and instructed Alexander breathing techniques. Specialized in ergonomics and assisting individuals with learning disabilities.

Grand Rapids, Michigan

Manager of Customer Services and Purchasing

Purchasing & Perioperative Services

• Manage procurement, inventory management and distribution for Perioperative Services, Anesthesia and Endoscopy.
• Project management of supply delivery system redesign for 4 year Perioperative Services renovation to gain improved organization, delivery, and iventory management with exceptional customer satisfaction. Unit.
• Administrate tissue management, processes, policy, documentation, and validation to maintain organization and JCAHO compliance.
• Cultivated a high functioning collaborative team through leadership, skill development, learning opportunities and mentorship to obtain high customer and team satisfaction.
• Led process improvement initiatives to develope team processes and procedures to gain improved efficiency, collaboration and consistency of service delivery.
• Obtained JIT delivery methods, right sized-essential stock on hand, reduced more than $600,000 of excess, inactive and expiring stock to obtain significant cost savings and enhanced customer value.

Built and tested student and professional flutes and piccolos. Coordinated line flow and schedule for a department of 22 individuals while maintaining quality control, inventory, analytics, and process improvement.. Served as primary first responder and as a member of the ergonomic, safety, and fire response teams.

Served as international ambassador and peace keeper in six overseas tours and stateside ceremonial duties. Sustained consistently high scores in weaponry, physical fitness, skill aptitudes and leadership.

Managed all aspects of office function and flow including reception, scheduling, accountsreceivable, billing, account management, filing, supply inventory and ordering, staff training andmanagement. Administered collections of cash, private insurance, Medicare, Medicaid, WorkersCompensation and auto claims with a 94% collection rate. Generated 65%.

Bachelor Of Science, Health Care Systems Administration

Summa Cum Laude

Diploma, Chiropractic Assistant

Associate, Music