Ann Dolan Email & Phone Number

County Dublin, Ireland

Dublin

Process all payments from customers and investigate any non paymentsMonitor and follow up all payments on a regular basis to ensure timely paymentWork closely with Business Planning & Account Managers to solve any invoices or claims in disputeBanking of cheques receivedAllocation of cash on accountsInvoices and month end statementsTwice monthly Finance meetings

Dublin

Credit Control/Accounts Receivable & Accounts Payable • Setting up of the credit control system • Lodgements, maintain excel spreadsheet of payments received and Bank reconciliation • Ensure that debts are paid in a timely manner • Chase overdue invoices by telephone, email & letter within agreed timescales • Maintain accurate records of all chasing activity • Regularly making contact with customers to ensure all relevant debts are managed as necessary • Identify changes in payment patterns and propose action to avert indebtedness • Ensure that all transactions are compliant with Company's policies • Handle disputed bills and negotiate to bring payment within the agreed terms • Provide accurate advice on billing queries • Propose write off of irrecoverable receivables • Undertake account reconciliations as required • Ensure monthly processing deadlines are met as required • Send out monthly client statements/letters as may be agreed from time to time • Setting up new suppliers and checking references• Posting of invoices to system and match with Purchase orders / p.o.d’s• Reconciliation of Supplier statements• Prepare payment runs each month Sales/Service • Processing of Sales enquiries/orders in timely manner • Handling incoming customer enquiries relating to Sales and Service matters • Arrange logistics for service returns and deliveries in some instances direct to shop/customer • Stock reconciliation • Ordering of stationary and adhoc materials. Opening and closing of business premises

Dublin, Ireland

1997 – 31.12.2006 Assistant Credit Controller • Authorise new account requests and sets credit limits for new account. Look up/secure credit references for prospective new accounts.• Credit vetting on new and existing customer base, Air Conditioning contractors, Factory Automation customers in the construction industry. Retailers in the Consumer Electronic industry.• Reconciling large accounts on a monthly basis.• Review emerging overdue accounts and take appropriate action.• Handling all customer and Sales representative account queries, customers were Air Conditioning contractors, Factory Automation customers in the construction industry. Retailers in the Consumer Electronic industry.• Carry out initial investigations/ problem solving on invoice queries and log queries on SAP / Excel.• Place credit hold on customer accounts in accordance with standard policies.• Preperation of daily lodgement.• Cash posting and allocation on accounts.• Cash collection for in excess of 500 accounts.• Liaising with Solicitors for follow through on bad or doubtful debtors.• Ensure timely and accurate delivery of month end process.• Computer System used is SAP.1990 – 1997 Customer Support• Process orders for all divisions.• Process credits for Customers where due.• Liaise with sales representative/account manager. • Set up new pricing & discount.1989 – 1990 Computer Operator• Maintain System 36 • Daily backups• Printing of Reports, Invoices & Credit Notes