• Scrum Master for 3 agile teams working on Offer Management including running the sprint review, retrospective, daily standup, planning and grooming.• Helping the team identify, manage, resolve and escalate risks, dependencies and impediments• Working with product owner and delivery manager ensure work.• Worked with team to create team agreement to define user stories, acceptance criteria, definition of ready and definition of done.• Worked with team to improve agile self-assessment by 200%.• Worked in Jira Align to manage features, epics, risks, dependencies, impediments and reports resolving errors in a timely manner.• Streamlined the agile ceremonies to include dashboard, relevant reports and an agenda and applying agile best practices

Scrum Master for three Offer Management teams.

• Scrum Master for Salesforce projects for appointment scheduling and contacting for new business including kickoffs, status reports, scheduling and tracking and issue and risk management, closeouts, and retrospectives.• Working with product owner and team leads to successfully deploy upgrading banking wire transfers and the accounting components.• Ensuring Jira Sprint board blockers, risks and dependencies are identified and addressed in a timely manner, coordination release content and testing using Safe and ITIL• Implemented a highly received new Knowledge database.• Ensure documentation was accurate and completed on time.

Project Manager for a Medicaid and Medicare Part D Deployment for TMG Health Solutions

Senior Project Manager of IBM's internal middleware hub for IBM's internet softwre and hardware sales business worth 30 billion dollars.

Manager of 3 of IBM's health care eligibilitiy systems.