Product Manager Of A Booking System
CurrentResponsibilities:- Coordinate a product development team (2 analysts, 4 developers, 2 testers);- Manage customer requirements and expectations (6 top managers);- Manage the backlog, define the priorities and the roadmap of the system enhancements;Achievements:- Released a series of functionalities for critical company processes (credit limit management, integration with state EIS Electronic Voucher system, new internal and external system integrations);- Created a backlog, determined priorities and a six-month roadmap, received approval from key customers;- Reorganized the support process, leading to a 3-time reduction in the number of defects for third-line support releasing the team capacity.