Ann F Email and Phone Number

Prepare contracts, addendums, billing statements, change orders, and opening letters for clientsDraft correspondence and manage files for subcontractors, legal counsel, and insurance agentEvaluate contracts with vendors and subcontractorsAnswer incoming calls and schedule meetings with prospective clientsMaintain licensing and continuing education as required by the State of Minnesota for quality building standards and practices Research and analyze data for pending… Show more Prepare contracts, addendums, billing statements, change orders, and opening letters for clientsDraft correspondence and manage files for subcontractors, legal counsel, and insurance agentEvaluate contracts with vendors and subcontractorsAnswer incoming calls and schedule meetings with prospective clientsMaintain licensing and continuing education as required by the State of Minnesota for quality building standards and practices Research and analyze data for pending projectsProcess accounts payable, accounts receivable, and material requisitions Show less

Develop and implement the holistic Human Resource strategy for the entire businessWrite job descriptions and job advertisements Oversee and support the full cycle of Recruitment: hiring, interviewing, selections and onboardingPlan and conduct new employees orientation to foster a positive company cultureMonitor and promote team building events and activitiesAssist with employment law compliance, procedures, and Employee Handbook updates and distribution of changes… Show more Develop and implement the holistic Human Resource strategy for the entire businessWrite job descriptions and job advertisements Oversee and support the full cycle of Recruitment: hiring, interviewing, selections and onboardingPlan and conduct new employees orientation to foster a positive company cultureMonitor and promote team building events and activitiesAssist with employment law compliance, procedures, and Employee Handbook updates and distribution of changes Administer employee benefits to include completing appropriate documentation and processing database updates as neededExecute and oversee all phases of the Payroll processMaintain and create Performance appraisalsOversee and support all activities related to the Time clock timekeeping systemSecure and maintain records of documents including, but not limited to: insurance (health, property, liability, and workers compensation), SIMPLE IRA, and OSHA reportingOrganize and file all business contracts, agreements, etc.Manage all general office administrative dutiesMaintain general safety program to include conducting periodic inspections and safety programs on a yearly basisManage records and receiptsProcess daily, monthly, and yearly transactions for Accounts PayablePrepare and send invoices for Accounts Receivable and follow up on Aging ReceivablesResolve financial disputes raised by the customer service and sales teamsReconcile banking and credit card statementsCompile, analyze, and report financial data and create periodic reports (balance sheets, income statements, etc.)Assist in preparation of budgetsProcess 1099s for subcontractors and applicable vendors Show less

Ensure a positive culture providing exceptional service by focusing on quality and continuous improvement Answer calls and emails from employees, managers, leaders, and HR staff in a timely matter regarding benefits, HR questions, payroll, onboarding, performance management, and reporting Log calls and inquiries into ServiceNow or Jira tracking systemsAssist new hires with completing new hire tasks Assist employees with open enrollment Work closely with benefits, payroll,… Show more Ensure a positive culture providing exceptional service by focusing on quality and continuous improvement Answer calls and emails from employees, managers, leaders, and HR staff in a timely matter regarding benefits, HR questions, payroll, onboarding, performance management, and reporting Log calls and inquiries into ServiceNow or Jira tracking systemsAssist new hires with completing new hire tasks Assist employees with open enrollment Work closely with benefits, payroll, and HRIS departments Maintain employee electronic HR records Administer PTO plans and ensure legal compliance Analyze PTO for accuracy and correct any discrepancies Review pay statements for accuracy Review Kronos, WorkDay and ADP systems for accuracyCreate and revise SOPsProvide termination and exit interview support including final pay calculations Follow up with internal and external customers that require research and ensure resolution in a timely manner Manage background checks for new hires through Sterling Talent Solutions Act as a liaison between employees and management to answer questions or concerns regarding company policies, practices, and regulations Comply with HIPAA privacy rules Provide employment and wage verifications Print and mail Service Awards Coach end users on HR systems and policies Process tuition reimbursements Administer all benefits including medical, dental, vision, life, short term disability, long term disability, and 401KSet up and processed Restricted Stock Units and Performance Stock Units for Compensation Team as awarded and earned Show less

Maintain office operations, including establishing office practices and proceduresUpdate technology and equipment as necessaryPrepare P&L statements, balance sheet reports, and other financial documents for forecasting and tax reportingMaintain corporate recordsCommunicate with accountants, insurance agent, banks, and payroll processor as necessaryMaintain employee records, benefits, and process payrollFacilitate hiring of new staff and employee reviewsProcess layoff… Show more Maintain office operations, including establishing office practices and proceduresUpdate technology and equipment as necessaryPrepare P&L statements, balance sheet reports, and other financial documents for forecasting and tax reportingMaintain corporate recordsCommunicate with accountants, insurance agent, banks, and payroll processor as necessaryMaintain employee records, benefits, and process payrollFacilitate hiring of new staff and employee reviewsProcess layoff and termination documentationMonitor licensing, DOT, immunization and continuing education requirementsAccount Management and customer database managementMaintain requirements for multistate activities Draft invoices for contract customersCreate spreadsheet documents for inventory tracking and land applicationsProcess accounts receivables Marketing: brand development, growth of website traffic, statistics tracking, SEO , marketing strategies, ad designs, artwork Wordpress: page updates, changes, and blogging Show less

Respond to customer inquiries regarding services and products Account Management and customer database managementDraft work orders and invoicesCoordinate installs and repair orders with maintenance and compliance ordersSchedule work orders and dispatch technicians as necessaryCreate spreadsheet documents for inventory tracking and land applicationsProcess accounts receivables Marketing: brand development, growth of website traffic, statistics tracking, SEO… Show more Respond to customer inquiries regarding services and products Account Management and customer database managementDraft work orders and invoicesCoordinate installs and repair orders with maintenance and compliance ordersSchedule work orders and dispatch technicians as necessaryCreate spreadsheet documents for inventory tracking and land applicationsProcess accounts receivables Marketing: brand development, growth of website traffic, statistics tracking, SEO , marketing strategies, ad designs, artwork Wordpress: page updates, changes, and blogging Show less

Respond to customer inquiries regarding pensions and health & welfare benefits in a call center environment.Produce accurate and professional correspondence responding to plan related questions, payments or tax related questions. Collect data and process death claims. Consult with participants/members on plan provisions and payment elections.Handle benefit plan administration and management of special projects associated with defined benefit plans for various… Show more Respond to customer inquiries regarding pensions and health & welfare benefits in a call center environment.Produce accurate and professional correspondence responding to plan related questions, payments or tax related questions. Collect data and process death claims. Consult with participants/members on plan provisions and payment elections.Handle benefit plan administration and management of special projects associated with defined benefit plans for various clients.Maintain current knowledge of client specific plan provisions.Responds to telephone inquiries and complaints using standard scripts and procedures.Gathers information, researches/resolves inquiries and logs customer calls.Maintain a high caseload and use case management tools to track the status and progress of inquiries. Regular status updates to the customer until the request is resolved. Show less