Answer phones and greet visitors. Direct lab set up of chemicals and supplies. Assist instructors. Contact members to resolve issues. Administrative duties for CEO, VPO, and directors.

ResponsibilitiesCalled, emailed, or sent letter for overdue accounts. Kept daily, weekly and monthly spreadsheets of progress. AccomplishmentsCreated procedures manual for office, which saved training time for veterans and helped newcomers.Skills UsedListening, self-motivated, meet deadlines, project management.

Responsibilities Investigated and solved complex billing and eligibility issues. Averted escalated calls by listening to customer and solving the issue. Accomplishments Awarded raise for assisting representatives with learning a new platform's billing procedures. Skills Used Positive attitude, owning issues, project management.

Responsibilities Coordinated and scheduled service work with factories, contractors, and customers. Created and maintained master service calendar. Responsible for assuring smooth operations in service office. Reprioritized schedules on a moment's notice. Accomplishments Suggested other parts a customer could use in addition to the parts they are buying and sold the most parts Easy Housing had ever sold in one week. Very organized; Contractors were happy to pick up an organized stack of the correct parts with a job order specifically stating what the customer needed to have fixed. Skills Used Positive attitude, owning issues, self-motivated, meet deadlines, cash handling, Microsoft Office, project management, sales.

Responsibilities Held open houses, listed homes for sale, sold homes. Completed home buying and selling transactions from start to finish. Accomplishments Rewarding to help someone achieve a dream to own their perfect home. Found ways to make financing work or get the client on the road to better money management. Skills Used Positive attitude, meet deadlines, owning issues, sales.