Ann Gallagher Email & Phone Number

Perth, Australia

Generating new business opportunities within the mortgage industry to protect more home and property buyers.

Nsw, Act And Qld

ALI Group is a specialist risk insurance business, committed to ensuring accredited mortgage brokers are able to provide their clients with convenient and timely access to affordable loan protection. ALI Group delivers quality products that are easy to understand, obtain and claim upon, by means of a simple offer process, allowing customers to make an informed decision on their need for protection. Since protecting our first customer in 2003, ALI Group has grown to become the leading provider of this protection, having provided over $30 billion in cover to more than 115,000 Australians. ALI Group operates in all Australian states and territories and I am responsible for NSW/ACT and QLD. If you’re a mortgage broker wanting to know more about how you can build protection into your client value proposition, please connect with me or visit the following page: https://www.aligroup.com.au/Mortgage-Brokers/Why-offer-protection

Liberty Financial is the leading specialty finance group in Australia and New Zealand offering a wide range of lending products suitable to a broad spectrum of customers. My role as State Manager is to grow our business within the NSW / ACT market and build our profile and Brand within the third party Finance Broker Network within Residential and Asset Finance.

Regional Wa

Sales Manager - Consultant with Redwave Media.The largest Radio company in WA needed some assistance in managing the radio station and their sales team.Managed all radio advertising and sought out business development opportunities in the Southwest Region of WA.Met with Key Accounts to determine effectiveness of their campaigns and overall satisfaction.Negotiated with key account clients to gain more business.Identified training needs of the sales force and actively worked with them to achieve desired results.The South Western Times - Advertising ManagerManaged the Advertising team and sought out new business opportunities.Planned and implemented sales effectiveness training.

Perth, Australia

Liberty Financial is the leading specialty finance group in Australia and New Zealand offering a wide range of lending products suitable to a broad spectrum of customers. My role as State Manager was to grow our business within the WA market and build our profile and Brand within the Finance Broker Industry. I had a small team of 5 business development managers with a budget of $210 million per annumAchievements:∎ Within four months, State Sales Budgets were consistently exceeded. This has been an unprecedented result based on the prior 18 month results.∎ Developed communication packages to take to market.∎ Built and leverage relationships with key industry figures∎ Developed and implemented strategies resulting in market share growth ∎ Benchmarked our product offering through direct consultation with industry leaders.

Perth Wa

Government owned Western Power had to deregulate to compete with commercial energy retail suppliers. The customer service centre needed to transition to a sales and customer service centre.I was tasked to review processes and procedures of the contact centre and make recommendations for the transition.My recommendations were accepted by the board and I then worked with the senior management to implement said changes.Key Achievements;Developed and implemented KPI's for inbound call centreSales effectiveness - Developed and delivered a team leader coaching and counselling courses that improved performance and productivity by providing the team leaders the ability to coach their teams.