• Customer service – initial contact and follow up to get work authorization and completion certificates signed • File creation and management in BuilderTREND• Purchase orders, production support, XactAnalysis updates to Insurance Companies• QuickBooks A/R (invoicing, process payments), Set up new clients/vendors• Excel spreadsheet creation and management• Warranty applications for customer product

• Customer contact at beginning and end of work assignment, assist with colour selection of materials, obtain signatures on contracts• Screening calls, assigning service jobs for follow up• Database entry, file management and manage inventory of office supplies • Interview, hire, supervise and train team members

• Provide administrative support to Client Services and Sales Departments• Inventory shipping and receiving, stock control, manage inventory data base• Tracks shipments to ensure hardware is received in time for set up• Manage office equipment and supplies

• Administrative support for the General Manager; including correspondence, monthly and annual reports, training reports and certificates. • Event planning: Team Building Activities, Staff Christmas Luncheon (for 200), Golf Tournament, BBQ’s etc.• A/R, A/P, cash reconciliation, revenue and inventory reporting, monthly invoicing, updating inventory in TSD and ADP systems• CRM database maintenance, training & troubleshooting• Recruiting and training reception and administrative… Show more • Administrative support for the General Manager; including correspondence, monthly and annual reports, training reports and certificates. • Event planning: Team Building Activities, Staff Christmas Luncheon (for 200), Golf Tournament, BBQ’s etc.• A/R, A/P, cash reconciliation, revenue and inventory reporting, monthly invoicing, updating inventory in TSD and ADP systems• CRM database maintenance, training & troubleshooting• Recruiting and training reception and administrative staff, reception back-up Show less

Meet, greet and qualify potential buyersConduct tours of show suites

Administered small business operations, including marketing, budgeting, inventory control, cost analysis, accounts payable/receivable, part-time payroll, bank deposits and reconciliation.Developed ideas and presented product samples to a committee for consideration. This included research and profitability projections.Managed the transition from manual to computerized sales and inventory control. This included programming inventory and training staff.Designed and produced a… Show more Administered small business operations, including marketing, budgeting, inventory control, cost analysis, accounts payable/receivable, part-time payroll, bank deposits and reconciliation.Developed ideas and presented product samples to a committee for consideration. This included research and profitability projections.Managed the transition from manual to computerized sales and inventory control. This included programming inventory and training staff.Designed and produced a functional, step-by-step user manual for a point of sale (P.O.S. Softwear) program to minimize time while training new employeesPromoted sales via display merchandising and internal advertising in the company newsletter, resulted in increased revenue and product knowledgeIncreased sales figures using less manpower through time management and organizational skillsImproved customer service by revising policies that empowered staff to use their own initiative Show less