Ann Kernan-Roll Email and Phone Number

Building world class delivery teams using the Agile methodology and an array of development, data and QA best practices.

Building the Dev Ops engineering practice across ICF

Build friction-less software products and an emphatic customer experience to facilitate the GED tester's journey through studying, testing and credentialing with . Responsible for the construction and stability of the technology solutions, business processes related to delivery of the GED Test. • Build and maintain high functioning software development teams including software engineers, QA, BA, UX and Dev Ops teams• Increase tester completion and conversions while improving customer the experience • Ensure the agile, design-thinking and lean software development methodologies support delivery of valuable features • 24x7 system availability and DevOps best practices for CI/CD

Lead the charge for a team dedicated to building and maintaining a custom web application that integrates test delivery systems, customer service tools, scoring services, email/text tools & a reporting/analytics platform.• Manage development and system performance for 2.5 million users through 24x7 availability• Upgraded platform technology, continuously work through technical debt and keep the application maintainable• Cultivate a high-functioning agile team • Maintain a zero-defect backlog • Align the strategic direction of the platform and services provided with needs of the business and customers

Responsible for managing and integrating a portfolio of software development projects. This imcluded aggregating project performance and risk factors, analyzing business processes & workflow, identifying high level business requirements and prioritizing activities to ensure successful development & implementation.• Manage software development and business process analysis projects involving cross-functional teams focused on the delivery of the next generation of GED test.• Develop and maintain project charters, detailed work plans, schedules and risk registers appropriate for the scope and complexity of each project• Track the cross functional efforts of internal and external teams throughout the execution of the project. • Provide positive leadership on successful delivery • Communicate status for assigned projects through written status reports and other communications as needed for a variety of audiences• Analyze project risks and develop mitigation plan with project team• Establish and maintain a highly cooperative environment and foster collaboration across all areas.• Implement Agile Project Management techniques

Served as a cross-functional team leader, applying proven project management practices, requirements definition and estimating experience in an agile (SCRUM) development environment.• Executed SCRUM for rapid feature development on the internally facing suite of tools supporting the SAAS Platform• Matured Agile estimation practices using Poker estimation techniques. • Matured the team from ad-hoc requirements development through the integration of Business Analysts and the implementation of Backlog management using Jira/Confluence.• Implemented the use of formal Deployment and Test Plans

Business and Project Management consulting - Rapid Project Recovery, PMO Development, Program Management, Process Improvement, Managed Implementations, Outsourced Project Management, etc.Served on a long term engagement by SGT on the Landsat Data Continuity Mission at the USGS center for Earth Resource and Observation Sciences (EROS) doing Scope, Schedule and Earned Value Management Consulting.• Implemented Earned Value Management Controls across government contractors for an Integrated Baseline Review (IBR)

Converted the development lifecycle from waterfall to agile. Managed client-driven web-application projects, including scope schedule and budget controls.