Ann L. Email and Phone Number

• Collaborate with faculty to update, redevelop, and deliver online and on-campus courses in Canvas, the university’s learning management system• Provide technical support and coaching for faculty using Canvas and other teaching tools• Assist students in using Canvas to learn and succeed in their courses• Develop instructions and tip sheets to enable faculty to effectively use Canvas for course delivery

• Edited training courses and facilitator guides for grammar, readability, and instructional effectiveness• Finalized design and development of web-based training in problem-solving for large transportation company• Customized and updated web-based workplace harassment training for local employer• Tested and revised all course versions to ensure correctness of content and functionality

• Planned events and provided logistical support for Graziadio School Full-Time Programs staff, students, and faculty• Managed communications and scheduling of meetings, appointments, and travel for associate dean• Purchased supplies and processed business expenses and reimbursements for associate dean• Assisted with assigning faculty offices • Completed projects to support the associate dean in leading the full-time master’s degree programs and the departments of recruitment, global programs, tech services, and alumni relations

Office of the Associate Dean, Full-Time Programs, Graziadio School of Business and Management (March-May 2015)• Managed communications and scheduling of meetings, appointments, and travel for associate dean's office• Provided logistical support for staff and leadership team meetings• Managed purchasing, reporting of business expenses, and reimbursements for associate deanGlobal Programs Office, Graziadio School of Business and Management (August 2014-March 2015)• Coordinated master’s student study abroad and exchange student programs, including managing student data and applications on Horizons™ (software by Symplicity); coordinating informational meetings, orientations, and promotional events; and communicating with students, staff, and faculty constituents• Answered inquiries regarding study abroad programs face-to-face and via email and phoneOffice of Institutional Effectiveness (April-July 2014)• Managed finances, calendars, email, and supplies for the Office of Institutional Effectiveness• Wrote and edited reports, assessment tools, handbooks, and other materials for the Assistant Provost for Accreditation and AssessmentHousing and Residence Life Office (February-March 2014)• Assisted students, parents, and other visitors during housing sign-ups• Provided administrative support for Housing and Residence Life staff members

• Recorded official minutes of chapter board meetings• Provided high-level administrative and communications support to chapter • Implemented policies and strategic plans in collaboration with other chapter leaders

• Designed PowerPoint of marketing analysis that won a high-level corporate position

• Worked with team to edit instructor-led training materials for grammar, punctuation, formatting, and alignment with templates • Mentored instructional designers on complying with organization’s standards for grammar, style, and design

• Developed detailed proposals for 3 major training product lines for notaries public and implemented project plans in response to market needs • Designed, researched, and created instructional content—including scripts, PowerPoints, job aids, storyboards, and interactive activities—for 30 instructor-led and online courses for adult learners • Researched, wrote, and formatted 4 notary law reference books for publication• Researched and edited a state-by-state notary public reference book• Reviewed and edited numerous hard-copy publications, live and online training courses, internal documents, and website marketing copy for accuracy, consistency, readability, and instructional soundness • Managed approval process for state-required training materials by editing content, creating forms, navigating internal reviews, and submitting to state regulators

• Managed production of 80 book manuscripts for Corwin Press, an affiliate of SAGE Publications dedicated to providing solutions for preK–12 educators• Reviewed all book page proofs for layout, grammar, punctuation, spelling, and style • Provided guidance on copyediting and production issues to all editors during book production • Improved Corwin Press style guidelines for copy editors, proofreaders, and production editors

• Substantively edited 10 Languages You’ll Need Most in the Classroom, by Sundem, Krieger, and Pikiewicz, published by SAGE Publications (2008)• Copyedited SAGE Publications catalog copy and dozens of Corwin Press book covers • Substantively edited political science journal articles and promotional material for International Studies and Languages Division of Seaver College, Pepperdine UniversitySubstantively edited doctoral dissertation on international conflict management • Edited political science conference papers presented at The Johns Hopkins University’s School of Advanced International Studies

• Assisted director and deputy director with Mozambique language and culture development projects• Assisted Mozambique director with government relations

• Assisted with African language and culture development projects

• Adapted academic papers for American Demographics, a monthly business magazine • Researched and authored original articles for American Demographics and International Demographics magazines• Copyedited all issues of American Demographics and International Demographics magazines • Developed house style manual for all material published by American Demographics

• Coached Cornell University students in technical and scientific writing • Graded writing assignments for Scientific Writing for Public Information course

• Collaborated with linguists to publish research on indigenous languages of Mexico in journals, including coauthoring “Personal Pronouns in Guelavía Zapotec” with Theodore Jones, published by SIL International (1985) • Taught university-level linguistics courses at University of Washington, Seattle, WA

• Studied Spanish language and culture in Mexico City• Assisted Literacy Specialist with research and teaching in Oaxaca, Mexico