Ann Leavy Email & Phone Number

Scottsdale, Arizona, United States

Scottsdale, Arizona

Maintain and coordinate daily schedule of appointments, meetings, conference calls and travel in Outlook. Set appointments and arranged meeting with internal as well as external contacts.Coordinate all aspects of travel. Submit all expenses related to travel for reimbursement using Excel spreadsheet. Create and maintain expense, mileage and petty cash reports Perform administrative and secretarial duties for senior management team.Manage office of 10 employees and 16 sales agents. Coordinate all aspects of daily office activities including procurement of office supplies; greet clients in person and on the phone. Communicate with vendors to establish services, coordinate repairs, and monitor billing and payments. Coordinate service and upgrades for office computers. Assist accounting department to create vendor invoices and process payroll using QuickBooks. Coordinate benefit management for 36 employees, set up eligible employees with medical and 401K benefits. Respond to employee inquiries relating to benefits. Communicate with insurance broker on alterations to plans as well as consulted with broker on employee issues. Assist in establishing and maintaining updates to company insurance policy. Communicate changes in benefits via preparing Word documents as well as oral communication to all employees.Coordinate office establishment at three separate locations, including transfer of services, moving services and setup of all services. Act as liaison with vendors, landlord and employees to ensure minimal disruption to productivity and effectiveness of team.Answered phone/ email inquiries to company regarding new business, general information and employee issues. Screened inquires and directed to appropriate person within the company to assist. Act as liaison between staff and outside IT support. Researching most cost effecting solutions to new computer supplies, software and equipment to stay within Operations budgets

Processing all AP and AR. Maintain account files. Creating invoices for clients. Weekly check runs, reporting. Processing commissions for payroll. Processing payroll on biweekly schedule salary employees as well as commissioned agents. Communicate with departments heads on all expenses vs. budgets. Maintain all benefits for employees - enrolling as they become eligible for benefits as well as assisting with any issues in that process as well as questions related to coverage. Coordinate with HR annually on healthcare plans and options for the company. Maintain all employee records

Coordinate staff and security to insure proper coverage at all times. Sweep registers on an hourly basis to maintain proper levels of cash. Provide customer service, liaison to city officials and external vendors providing supplies. Prepare cash deposit to be taken to bank.

Processed payroll using EBS for payroll for over 100 employees in corporate as well as 6 branch brokerage firm including commissioned and salaried personnel. Created debit and credit journal entries using Timberline. Created and maintained Excel spreadsheets to track employee benefit billing. Maintained all backup documentation for payroll. Assisted VP of Human Resources in rolling out annual insurance updates as well as consulting in determining the changes needed to policy based on budgets.Calculated commission splits and prepared spreadsheet for 25+ sales agent’s salary to be processed through payroll.Assisted VP of Human Resources in new hire and termination paperwork, paychecks and benefits.Responded to payroll inquiries and resolved problems including payroll deductions, commission calculation and benefit deductions

Managed all aspects of front office and provided back of the house support to developer and resale residential sales operation.Procured all office supplies including real estate forms, desk supplies, brochures and customer appreciation items.Greeted customers in person and on the phone, delivering the highest standard of customer service ensuring a customer’s first experience with Silverleaf was a positive one.Presented information on the community to potential buyers. Assessed buyer’s specific needs and teamed them with appropriate sales agent.Managed relationships with vendors supplying services to the office. Coordinated and managed vendors contracting onsite in the 5,000 acre development.Maintained web based database, Sales Logix, for sales agents.

Scottsdale, Az

Managed clientele contact and sales staff of 20. Managed store budget, sales plan and all retail operations. Opened store, prepared register operations for sales staff, closed store, reconciled registers and prepared deposits for bank. Performed staff evaluations, hired and trained staff and scheduled weekly staffing of store in Microsoft Outlook.Created plan and managed visual and physical staging of 3,000 square foot store. Managed internal team to set visual updates monthly.Directed operations to establish new store locations, including purchasing of fixtures and merchandise and training staff on all company policies, procedures and standards.Communicated with corporate office regarding site visits, company standards and store performance.Provided customer service to clients.

Managed retail sales operations. Provided customer service to clients for sales, returns and service issues.Schedule staff using Microsoft Outlook.Opened and closed registers daily. Reconciled registers and resolved any discrepancies in the balance.Prepared nightly bank deposit.Coordinated floor sets with internal team. Coordinated transfer of product to different locations.

Worked in a commissioned based environment providing bridal products to clients.Coordinated with external vendors providing products, including verifying supply, receiving products, special orders and shipping.Assisted clients with Bridal registries provided guidance selecting items and determining quantity and instilled confidence in client.

Received incoming shipments, recorded products received and processed according to company policy.Managed staff of 15 in daily store procedures customer service, processing transactions – purchases and returns, restocking floor, maintaining company standards in store presentationDaily opening/ closing procedures; opening registers, reconciling end of day register, nightly bank depositsOpened first “Flagship” store located on Michigan Avenue, assisted in hiring staff of 25, set new store with merchandise, managed store in daily operations; opening/ closing registers, assisting customers, processing returns, merchandising