Ann Lopez, M.Ed., Csm®, Cspo®

Ann Lopez, M.Ed., Csm®, Cspo® Email and Phone Number

I optimize operations and processes for product teams | Increased User Engagement & Reduced Time to Market for EdTech Firms (200+ Employees, $65M+ Revenue) | Military Spouse @ Clear Cell Sarcoma Foundation
Rochester, MN, US
Ann Lopez, M.Ed., Csm®, Cspo®'s Location
Rochester, Minnesota, United States, United States
Ann Lopez, M.Ed., Csm®, Cspo®'s Contact Details

Ann Lopez, M.Ed., Csm®, Cspo® work email

Ann Lopez, M.Ed., Csm®, Cspo® personal email

About Ann Lopez, M.Ed., Csm®, Cspo®

It's never too late to start something new.After a successful career in public education, I pivoted to the EdTech industry in 2019. With a passion for product operations, data-driven decision-making, and continuous process improvement, I thrive at the intersection of learning, technology, design, and strategy. Over the past 5 years, I've excelled in roles across SaaS, B2B, B2C startups, and non-profit organizations, driving impact through scalable processes, data storytelling, and cross-functional collaboration.Key accomplishments:➡️ Increased social media presence organically, growing followers by 200% in less than 3 months.➡️ Developed marketing strategies, boosting profit and fundraising efforts by 95%.➡️ Spearheaded a product training design process for an e-learning platform, completing the project 4 months ahead of schedule and reducing onboarding time by 55%.➡️ Launched 3 successful pilot programs for a SaaS product, gathering and analyzing feedback from 150+ users to refine product features and improve customer satisfaction. ➡️ Acted as an internal Pendo evangelist, automating user onboarding, launching a Resource Center for 200+ internal users, and leveraging analytics to improve product engagement.➡️ Founded ThePivoter.com, a web-based application that offered over 100 free job search resources, supporting 15,000+ career changers in navigating their career transitions.Skills:🎯 Product Lifecycle Management📊 Data Analysis and Data Storytelling✅️Process Improvement and Scaled Operations🗣Cross-functional Collaboration👥Agile, Scrum, and Project Management 🔍User Research and Feedback Analysis🛠 Product and Tool OptimizationTech stacks:🗣️ Marketing: Mailerlite, Hubspot, Constant Contact, Mailchimp, Buffer, Meta Business Suite, Google Analytics, Canva, Eventbrite, Zoom💻 Product & Operations: Pendo, Jira, Confluence, SurveyMonkey, Miro, Figma, Airtable, Softr, Zapier, Salesforce, BigQuery 📝 Project Management: Asana, Trello, Notion, Slack, Google Workspace🕸️ Website: Google Site, Weebly, Squarespace, Wix, Softr, B12, Carrd, Godaddy👩🏻‍🏫 Instructional Design & LMS: Camtasia, Intellum Platform, Articulate 360, Canvas, BenchPrep, Schoology, D2L Brightspace, 7tapsI'm always open to chatting about any growth-oriented opportunities. Connect with me or drop me a line at xannlopezx@gmail.com. **All opinions are my own.**

Ann Lopez, M.Ed., Csm®, Cspo®'s Current Company Details
Clear Cell Sarcoma Foundation

Clear Cell Sarcoma Foundation

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I optimize operations and processes for product teams | Increased User Engagement & Reduced Time to Market for EdTech Firms (200+ Employees, $65M+ Revenue) | Military Spouse
Rochester, MN, US
Employees:
4
Ann Lopez, M.Ed., Csm®, Cspo® Work Experience Details
  • Clear Cell Sarcoma Foundation
    Clear Cell Sarcoma Foundation
    Rochester, Mn, Us
  • Betterlesson
    Senior Product Operations Manager (Adoption & Engagement)
    Betterlesson Jul 2022 - Sep 2023
    Cambridge, Massachusetts, Us
    Lead Pendo administrator and internal evangelist driving digital adoption while empowering the product team with analytics to inform their work. Automated user onboarding and launched Resource Center to promote self-serve adoption for 200+ internal users. Conducted A/B tests with in-app guides increasing user adoption and conversion by 10%
  • Betterlesson
    Co-Lead Bl4Api
    Betterlesson Aug 2022 - May 2023
    Cambridge, Massachusetts, Us
    BL4API is the first ever AAPI Employee Resource Group(ERG) at BetterLesson. Its mission is to promote AAPI culture while cultivating a safe community for members and allies to get together.
  • Betterlesson
    Product Operations Manager
    Betterlesson Nov 2021 - Jul 2022
    Cambridge, Massachusetts, Us
    Founding member of the product operations team, recruited 150 product testers and successfully launched 3 pilots to support the research and development for the product team.
  • The Pivoter
    Founder
    The Pivoter Jul 2021 - Apr 2023
    Remote, Us
    The Pivoter provides free career pivot resources such as resume and cover letter samples, mentorship as well as a curated job board. I started this passion project to help other career changers like myself.
  • Intellum
    Learning Experience Designer, Platform
    Intellum Apr 2021 - Nov 2021
    Atlanta, Georgia, Us
    Spearheaded a new learning design process by combining design thinking & agile framework which led to a successful launch of a self-paced product training 4 months ahead of schedule. Also coordinated and led the company's first-ever AAPI Lunch & Learn during AAPI Heritage Month. The event brought in 50+ global employees and paved the way for other cultural Lunch & Learns.
  • Zion Elementary School District 6
    Instructional Technology Coach
    Zion Elementary School District 6 2020 - 2021
    Zion, Il, Us
    Provided ILT, VILT using Train-the-Trainer framework and improved teachers' digital skills by 50%. Served as LMS Admin and enrolled 200+ students into the platform, decreased rosters error by 75%.
  • Innovateedu
    Project Associate/Salesforce Administrator
    Innovateedu 2019 - 2020
    Brooklyn, New York, Us
    Managed 17 SaaS accounts and accelerated project completion by 25%. Implemented Salesforce Nonprofit Success Pack and streamlined workflow and sales processes for 6 different projects within the organization.
  • Learn Charter School Network
    Principal Intern
    Learn Charter School Network 2018 - 2019
    Chicago, Illinois, Us
    Spearheaded a blended-learning professional learning community for K-5 teachers and contributed to the school's strategic goals that serves 150+ students.
  • Learn Charter School Network
    First Grade Teacher
    Learn Charter School Network 2017 - 2018
    Chicago, Illinois, Us
    Started a Kind Kids Club with my class as a way to enhance my students' mental and social-emotional well-being. As a result, my students achieved 100% academic growth and my class had zero behavior referrals for the entire school year.
  • Computer Systems Institute
    Adjunct Esl Instructor
    Computer Systems Institute Jan 2017 - Mar 2017
    Skokie, Il, Us
    Developed quality educational materials and utilized D2L Brightspace to provide a hybrid English language instructions to a group of 15 post-secondary international students.
  • Excel Ny Group, Inc.
    Director Of Education
    Excel Ny Group, Inc. Feb 2016 - Sep 2016
    Managed and developed curriculum for all school-age educational program, trained 5 part-time tutors and helped increase student enrollments by 75%.
  • Onslow County Schools
    Second Grade Teacher
    Onslow County Schools Aug 2014 - Jun 2015
    Us
    Founded a Fun Run Club, an after-school extracurricular club, as a way to increase students, families and community engagement. The club had 10 sessions with over 200 participants.
  • Montgomery County Public Schools
    Esl Teacher
    Montgomery County Public Schools Sep 2012 - Jun 2013
    Rockville, Md, Us
    Personalized learning for 20+ ESL students using WIDA language development standards and served as a resources to staff, administrators and parents.
  • Montgomery County Public Schools
    Esl Teacher
    Montgomery County Public Schools Aug 2011 - Aug 2012
    Rockville, Md, Us
    Founded a Homework Club to provide after-school homework assistance for ESL students in grades K-2.
  • Nyc Department Of Education
    Esl Department Chair
    Nyc Department Of Education Dec 2010 - Jun 2011
    New York, Ny, Us
    Oversaw the enrollment process for newcomers, provided screening and placement for eligible students, assisted with grant writing and ensured compliancy as accordance to state and federal regulations for Title I and Title III funding.
  • Excel Learning Center Inc.
    Co-Founder
    Excel Learning Center Inc. Mar 2006 - Sep 2010
    Excel Learning Center Inc. is a privately owned tutoring center located in Bensonhurst part of Brooklyn, NY. The center was first established to accommodate the growing needs of helping newly immigrated Chinese speaking families and their children in the neighborhood. As the only bilingual tutoring center at the time, Excel Learning Center's name spread quickly and became a central hub where Chinese speaking parents would go to ask about school registration process, homework assistance, filling out tax paperwork, completing healthcare forms and more. Solely through word of mouth, the center's enrollment grew rapidly from 5 to 100+ students within a 6 months period.
  • Nyc Department Of Education
    Second Grade Teacher
    Nyc Department Of Education Aug 2005 - Feb 2006
    New York, Ny, Us
    Developed instructional materials as aligned with state standards and integrated technology to help students achieve mastery.
  • Brooklyn Chinese-American Association Inc
    Lead Preschool Teacher
    Brooklyn Chinese-American Association Inc Jun 2004 - Jul 2005
    Brooklyn, Ny, Us
    Created a positive and developmentally appropriate learning environment for 15 preschoolers.

Ann Lopez, M.Ed., Csm®, Cspo® Skills

Teaching K 12 Classroom Elementary Education Classroom Management Differentiated Instruction Tutoring Teacher Training Language Arts Esl Literacy Curriculum Development Curriculum Design Lesson Planning Guided Reading Iep Behavior Management Education Policy Social Studies Learning Disabilities Early Childhood Education Language Teaching Childcare Student Engagement Education Student Development Educational Technology Smartboard Public Speaking Curriculum Mapping E Learning Technology Integration Microsoft Office Microsoft Excel Microsoft Word Promethean Board Microsoft Powerpoint Microsoft Outlook Mac Os X Server Windows Internet Explorer Office Equipment General Office Skills Recruiting Interviewing Early Intervention Early Childhood Development Educational Workshops New Hire Orientations Human Resources Teamwork Instructional Design Leadership Communication Cross Cultural Communication Skills Diversity And Inclusion Product Management Operations Management Employee Training Organizational Leadership Management Design Thinking Cultural Competency L&d Talent Management Staff Development Training And Development Hr Strategy Employee Learning And Development Sql Database Development Databases Sqlite D2l

Ann Lopez, M.Ed., Csm®, Cspo® Education Details

  • Colorado State University Global
    Colorado State University Global
    Educational Leadership
  • University At Buffalo
    University At Buffalo
    Teaching English To Speakers Of Other Languages(Tesol)
  • Hunter College
    Hunter College
    Elementary Education And English Language Arts

Frequently Asked Questions about Ann Lopez, M.Ed., Csm®, Cspo®

What company does Ann Lopez, M.Ed., Csm®, Cspo® work for?

Ann Lopez, M.Ed., Csm®, Cspo® works for Clear Cell Sarcoma Foundation

What is Ann Lopez, M.Ed., Csm®, Cspo®'s role at the current company?

Ann Lopez, M.Ed., Csm®, Cspo®'s current role is I optimize operations and processes for product teams | Increased User Engagement & Reduced Time to Market for EdTech Firms (200+ Employees, $65M+ Revenue) | Military Spouse.

What is Ann Lopez, M.Ed., Csm®, Cspo®'s email address?

Ann Lopez, M.Ed., Csm®, Cspo®'s email address is an****@****ail.com

What schools did Ann Lopez, M.Ed., Csm®, Cspo® attend?

Ann Lopez, M.Ed., Csm®, Cspo® attended Colorado State University Global, University At Buffalo, Hunter College.

What are some of Ann Lopez, M.Ed., Csm®, Cspo®'s interests?

Ann Lopez, M.Ed., Csm®, Cspo® has interest in Children, Education, Science And Technology, Animal Welfare, Health.

What skills is Ann Lopez, M.Ed., Csm®, Cspo® known for?

Ann Lopez, M.Ed., Csm®, Cspo® has skills like Teaching, K 12, Classroom, Elementary Education, Classroom Management, Differentiated Instruction, Tutoring, Teacher Training, Language Arts, Esl, Literacy, Curriculum Development.

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