Ann M. Cooley Email & Phone Number

Lancaster, Wisconsin, United States

Southwest Wisconsin

Platteville, Wi

www.marinecu.com

Platteville, Wisconsin

Monona Drive

I currently work as part of the Monona State Bank retail team in attaining bank goals and striving to improve the profitability of the bank by growing our households. My second month with the company, I achieved the highest sales of the banker team, and the highest cross sales. I was chosen in my third month to be a part of the small group of individuals to review, choose and personalize a new sales and service database called Deposit Origination. Over the past two years, I became the expert on the Deposit Origination program while working with the bankers, support areas and FIS doing any testing, training and answering any questions. I worked closely with our training specialist and support area to compose and communicate all of the procedures within the retail department. As our IRA specialist, I currently audit all contributions, distributions, transfers, rollovers and new IRA accounts to ensure that the bank is in compliance with the IRS. I have taken on the role of safe box administrator for over 750 safe boxes and have decreased the number of past due safe boxes by 3/4. I have worked with senior management to eliminate missing documents (i.e. Signature Cards) and in the course of 15 months, the retail team went from 61 missing documents to 0.

Associated BankWork as part of a team in attaining bank goals, and striving to improve the profitability of the bank by growing our households. Received company-wide recognition for my stellar customer service by being the top story for the first Care Counts award. Lead the way for the first business blitz by motivating my team and opening six business checking accounts in one day which resulted in receiving regional recognition. Thru consistent coaching and follow up, all of my full time tellers made the central region leaderboard with the most closed sale referrals. Due to being meticulous, my team received a perfect score on both sections of our audit for 2010 with no deductions. Over the last five years, collaborated with AT&T, University Bookstore and the student organization offices to ensure that together we worked smarter to increase numbers for our student population of the University of Wisconsin campus. By setting up three partnerships, this increased our sales without going over budget.

Responsible for growing the company’s bottom line for the numerous yellow page directories in the competitive Madison market. Spoke directly with business owners and ad agencies to coordinate the best ad program to help grow their business. I spoke over the phone and made premise visits when necessary. I actively worked with the graphics department by doing market research and creating ad design. Received recognition for having eight straight quarters with no errors in any directory, which put me in the top 1% in the Wisconsin market.

Kept in contact with my fifty clients by person and by phone. Using numerous design programs, I created ad copy and drafts. I prepared cold calls to potential clients and coordinated with numerous ad agencies. Top sales were achieved the first week on the job.

120-Hour Internship. Responsible for assisting the graphic designer with various responsibilities. Created many logos for various businesses, produced numerous brochures, and assisted the marketing department with marketing research.

Coordinated with numerous local businesses as they placed advertisements in high school publications. Edited all of the contracts and ad copy layout sheets as they were entered into the computer.

Responsible for bookwork, maintained working and up-to date knowledge of register procedures, accumulated working knowledge of store merchandise, assisted in yearly/monthly inventory, opened and closed customer sales. Received perfect score from the national secret shopper, 1997.

Bachelor Of Science, Advertising, Marketing, Graphic Design

Activities and Societies: Royal Purple, Homecoming Steering Committee, Benson Hall President

Bachelor Of Science (B.S.), Advertising