Ann Johnston

Ann Johnston Email and Phone Number

Director | Business Architecture | Business Relationship Management | Strategic Planning @ ECMC
minneapolis, minnesota, united states
Ann Johnston's Location
Minneapolis, Minnesota, United States, United States
Ann Johnston's Contact Details

Ann Johnston work email

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About Ann Johnston

Ann Johnston is a Director | Business Architecture | Business Relationship Management | Strategic Planning at ECMC. She possess expertise in leadership, presentation skills, business process design, business transformation, strategic partnerships and 45 more skills. Colleagues describe her as "Ann recognizes that to be a great leader you need a great team; she does not leave this to chance. She is personally invested in building up the people she works with to be the best they can be. Ann creates an environment where people can freely discuss ideas then supports people in pursuing them. When reporting upward, Ann ensures that the people below her are represented and recognized. Because of all of this, while I reported to Ann, our team was willing to work on whatever was needed as long as we were working for Ann." and "Ann is a dedicated, talented technology and business professional who knows how to add value to any situation. The first thing you’ll notice about her is her poise, polish, and level-headedness. She brings balance and perspective to work challenges in a way that moves the business forward. Ann is a superb communicator, able to tailor her messaging to her audience – she is focused not on what she wants to say, but rather, what her audience needs to take away. I have worked with Ann on delivery-oriented projects, employee management and morale, and strategic program development. She is a very good listener, a hard worker, decisive, optimistic, and execution-oriented. She holds herself to a high standard, with integrity and accountability at the heart of her work. At the same time, Ann is pretty easy to get along with – while she takes her work seriously, she doesn’t take herself too seriously. Ann is data-savvy, process-savvy, and people-savvy, which is why she has excelled in her business architecture roles, although I am confident that she could be successful in almost any management position. She is able to communicate and inform others in the organization, regardless of their station. Ann seems to take particular delight in developing her peers and direct reports, all who have been impressed by her leadership style, which I would characterize as “innovative and collaborative.” If I had my own company, Ann would be my first hire. No question. "

Ann Johnston's Current Company Details
ECMC

Ecmc

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Director | Business Architecture | Business Relationship Management | Strategic Planning
minneapolis, minnesota, united states
Website:
ecmc.org
Employees:
674
Ann Johnston Work Experience Details
  • Ecmc
    Director, Business Relationship Management
    Ecmc May 2020 - Present
    Minneapolis, Minnesota, United States
    Build and manage relationships across the enterprise to drive business performance. Work closely with business leaders to establish business priorities and maintain a business capability roadmap focused on business value. Evaluate initiatives as they relate to corporate strategy to ensure convergence. Partner with technology teams to communicate business priorities and deliver solutions. Lead a team of 21 business analyst, project management, and quality assurance analyst professionals.
  • Unitedhealth Group
    Senior Director Architecture
    Unitedhealth Group Feb 2017 - Nov 2019
    Greater Minneapolis-St. Paul Area
    Optum – Technology Strategy & Architecture Directed a 5-member team of enterprise architects, both business and technology, to support a myriad of functions across the UnitedHealth Care lines of business. Identified areas for improvement and need for definition, guiding strategic planning and collaboration with business partners to create business models and roadmaps to increase capabilities, improve performance and revenue.• Led creation of deliverable definition for the new enterprise architecture team• Defined and refined value streams with business partners• Created and maintained strategic initiative roadmaps to close capability gaps and address innovation• Introduced consistency and rigor into architecture deliverables across shared services, improving communication between business and technology resources• Improved strategic planning process and increased planning horizon from tactical plans (3-6 months) to strategic roadmaps spanning 12-18 months• Increased knowledge of shared services, opening communication channels across previously siloed lines of business
  • Unitedhealth Group
    Senior Director Architecture
    Unitedhealth Group Jul 2013 - Feb 2017
    Greater Minneapolis-St. Paul Area
    UHC IS – Military & Veterans Office of the CIO Developed and managed the success of a 42-member team of business architects, technology architects, solution architects, and business analysts to support Military & Veterans business strategy ideation through project delivery. Framed, articulated and aligned business capabilities with partners, and facilitating strategic planning with executive leaders across all functions to create a capability model. • Wrote architecture portions of RFP responses and participated in overall reviews• Introduced business capabilities to articulate and view the business through a standard lens and improve understanding and communication between business and technology resources• Improved RFP response logical interconnectivity across functional areas by introducing an over-arching solution definition• Significantly reduced operational referral process from 7 days to 24 hours through identification and implementation of automation, also reducing overtime hours, saving approximately 50 FTEs
  • Unitedhealth Group
    Director, Business Architecture
    Unitedhealth Group Aug 2011 - Aug 2013
    Greater Minneapolis-St. Paul Area
    UHG IT – Medicare & Retirement Office of the CIO Defined system and application architecture, provided vision, problem anticipation, and problem-solving ability, creating strategies and policies to meet overall business goals. Collaborated with business partners to refine business roadmaps, identify capability delivery gaps, and obtain capital requests to close gaps.• Introduced strategic planning sessions leveraging business architecture for a shared understanding and integrated plan across Clinical, Provider and Claims domains• Created and managed initiative roadmaps, closing capability gaps and addressing tech innovation• Identified duplicative operational teams during capability modeling removing approximately 12 FTE from claims validation process to create a single team• Planned and facilitated workshop on member journey across functional teams, identifying duplicative processes, initiating simplification of messages to members and streamlining processes
  • Unitedhealth Group
    Director, Business Architecture
    Unitedhealth Group Mar 2010 - Aug 2011
    Greater Minneapolis-St. Paul Area
    UHC IT – Application Services Group Defined capabilities, features, and processes for the Enterprise Electronic Data Interchange (EDI) domain, creating the domain roadmap for the EDI strategy and aligning it with other domains. Managed a 3-member team in strategy development, specifications, process flows, and technology needs, accountable for ensuring integration success• Introduced ability to track claims from receipt through delivery to claims adjudication • Identified process issues between systems and reduced end-to-end processing failures which aided in improving customer service and reduction of lost claims
  • Unitedhealth Group
    Director, Complex Implementations | Director, Business Architecture
    Unitedhealth Group Feb 2006 - Mar 2010
    Greater Minneapolis-St. Paul Area
    OptumHealth Financial Services Drove the successful implementation of six financial products for a Fortune 50 client. Fully accountable for understanding business, product, and integration requirements. Delivered successful program management, managing an implementation team of 15, identifying risks, scope and changes required to ensure client success with products.• Client work included requirement gathering, internal sessions to define processes and integration requirements, and full management of the implementation• With the completion of six financial projects, client attained a $6M per month increase in revenue• As Director of Business Architecture, led a 5-member business architect team in defining capabilities, processes, and services for the company’s financial services’ value chain and operations. • Introduced debit cards for Health Savings Accounts (HSA) which reduced manual operational processing of payment requests by 70%
  • Unitedhealth Group
    Program Integrator | Project Manager | Director, Consumer Solutions
    Unitedhealth Group Jan 2003 - Feb 2006
    Greater Minneapolis-St. Paul Area
    UnitedHealth Technologies Established and maintained productive relationships with and between technology team members and business partners, leading an 11-member team on implementations, consumer solutions, and process efficiencies for the organization. Identified and resolved conflicts between teams and team members.• Articulated non-functional requirements ensuring technology solutions addressed business needs• Decreased labor needs and costs via collaborative efforts to rework implementation timeframes
  • Deloitte Consulting
    Senior Manager | Consultant
    Deloitte Consulting Jun 1992 - Jan 2003
    Greater Minneapolis-St. Paul Area
    Managed the selection and implementation of Human Resource Management Systems, including payroll, benefit, training, and human resource functions. • Led environment definition and system selections for large clients across multiple industry sectors • Previous Deloitte roles held include Manager – Office Operations; Project Manager; Assessment Manager; Team Lead for Oracle Systems Implementation, Re-engineering, Medical Record Software Selection, LAN Review and more

Ann Johnston Skills

Leadership Presentation Skills Business Process Design Business Transformation Strategic Partnerships Contract Management Client Relations Organizational Capability Business Model Development Strategic Insights Capability Development Executive Level Communication Shared Services Rfp Management System Strategic Roadmaps Innovation Development Technology Implementation Strategic Initiatives Business Architecture Business Development Data Analytics Communication Resource Management Negotiation Team Leadership Finance Strategic Planning Management Consulting Business Administration Meeting Facilitation Enterprise Architecture Needs Assessment Organizational Culture Training Facilitation Technology Process Improvement Business Process Development Value Stream Mapping Program Development Regulatory Compliance Contract Negotiation Business Process Improvement Building Organizational Capability Quality Improvement Project Management Problem Solving Organizational Leadership Technology Solutions Culture Change

Ann Johnston Education Details

Frequently Asked Questions about Ann Johnston

What company does Ann Johnston work for?

Ann Johnston works for Ecmc

What is Ann Johnston's role at the current company?

Ann Johnston's current role is Director | Business Architecture | Business Relationship Management | Strategic Planning.

What is Ann Johnston's email address?

Ann Johnston's email address is an****@****ion.org

What is Ann Johnston's direct phone number?

Ann Johnston's direct phone number is +195293*****

What schools did Ann Johnston attend?

Ann Johnston attended Saint Mary's University Of Minnesota.

What skills is Ann Johnston known for?

Ann Johnston has skills like Leadership, Presentation Skills, Business Process Design, Business Transformation, Strategic Partnerships, Contract Management, Client Relations, Organizational Capability, Business Model Development, Strategic Insights, Capability Development, Executive Level Communication.

Who are Ann Johnston's colleagues?

Ann Johnston's colleagues are Sarah Delray, Matt Anderson, Steve Hansen, Terri Lee, Reilly Robertson, Wht-9643 Wang, Jenna Denatly.

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