Assisting doctor with proceduresPerforming lab workTaking x-rays Sterilization and tray preparationDocumenting procedures

Chairside dental assisting and documentationMaintains compliance with federal and state regulations such as: OSHA, HIPPAMaintains supply levels in each operatoryTakes x-rays

Interface between Automotive clients and the customer to provide timely resolutions. Track and monitor service requests related to vehicle inspections.Coordinate vehicle inspections between the customer, insurance and the facilities.Provide service request status updates to the customers and the Team Manager.

Providing timely resolution to customer’s vehicle product allegations claims.Making determinations in regards to product defect allegations. Interfacing with other departments and also with dealerships and field management.Managing customer’s cases and researching for best options for a solution.

Responsible for communication received in the Executive office from Executives within GM and responding in a timely and efficient manner to requests.Meeting deadlines and specified department metrics.Provide resolutions to customers in regards to vehicle concerns.Tracking and monitoring requests and providing feedback to management. Knowledgeable about various websites and programs.Interfacing with all levels of management within the company.

Trained loan officers on how to fix their mortgage loans in the system.Knowledgeable about new products and services.Resolved problems for loan officers in an efficient and timely manner.Assisted customers with website navigation concerns.

Made determinations on warranty claim payments and provided support to dealerships in the region. Resolved dealerships warranty issues and escalated technical concerns to other departments for resolution. Involved in warranty cost saving measures.Established rapport with dealership and field representatives.