Ann M. Email and Phone Number

Oversee the team that defines and continually hones the Product Information Management (PIM) system for Restoration Hardware and RH Modern brands, representing over 3.4M active SKUs and $840M in sales FY17. Achievement Highlights:• Championed, tested and tactically implemented a new global product data system and all related auditing processes, leveraging bottom-up understanding of both the merchandising and operations sides of the business to create a best-in-industry system.• Launched 1M new SKUs over a 90-day period for Spring 2018, a 69% increase over Spring 2017. • Train merchants, inventory planning, IT partners, distribution center, ecommerce, store management, worldwide vendors and other stakeholders to collaborate effectively on a streamlined data system.• Partner with leadership across all these teams to drive customer satisfaction and boost user experience.• Cultivate and mentor an inspired, top-performing operations team that exceeds expectations.• Identify emerging trends in operations processes through market research and competitive analysis.

Elected to move from merchandising to operations to study, assess and ultimately redesign the existing Product Information Management (PIM) system. Achievement Highlights:• Pioneered a new seasonal SKU tracker for global merchandising teams, which empowered the operations division to create correct data population timelines and enable successful product launch. • Conducted weekly audits of ecommerce SKUs to identify gaps and discrepancies in product information.• Raised customer satisfaction by partnering with global merchandising, inventory planning and ecommerce teams to prevent late delivery issues due.

Oversaw store, catalog and ecommerce merchandising for bath furniture, hardware, fittings and décor. Achievement Highlights:• Managed the complete product lifecycle (SKU creation, costing, production negotiations, launch, events). • Ensured that product placement and depiction across channels effectively achieved (or surpassed) sales forecasts, working within a rapidly changing landscape of launch timelines and seasonal brand strategies.• Managed product data, floor models, store support and sourcing products with new vendors.

Analyzed, presented and drove catalog, store and ecommerce merchandising for bath furniture, hardware, fittings and décor.• Played a key role in seasonal planning to meet divisional sales goals, presenting pricing and cost-savings concepts to executive leadership. • Prepared target costing, retails and profit margins and production flow timelines. • Collaborated with Product Development Leader to produce designs that met the division’s trend needs.

Built each season’s cross-channel assortment plan for gifts, entertaining, BBQ and books.• Liaised between teams (product development, merchants, creative and production) to ensure effective communication and build a strong final assortment. • Participated in season-end analysis and board presentations to executive leadership.• Worked closely with over 250 vendors to effectively negotiate costs.

Assisted Director of Merchandising with the high-volume gift and seasonal accent assortment.• Created and maintained a comprehensive merchandise assortment plan. • Analyzed weekly sales reports and conducted market trend research.• Set up and activated SKUs, ensuring that product data was accurate and complete.

Check in and prepare clothing from the manufacturer for the sales floor.Work with the designer with organization of fabrics from mills