Ann-Maree Lynch Email & Phone Number

Australia

Assist businesses to:* Manage the tender response from initial concept through to final presentation/site visit. * Review tender management process including refining Go-No Go decision process, build response library, bid project planning.* Tender writing that builds a tailored, client-focused proposition* Tender strategy development/review including key.

North Sydney, New South Wales, Australia

Responsible for the end-to-end management of the bid proposition and submission to superannuation fund tenders. Also supported the team with other business development and pitch initiatives. Major Achievements:* Key player in the bid team to win two key insurance contracts* Written and designed client-focused proposition collateral that is being used.

Sydney CBD

Managing key stakeholders for NSW Workers Compensation claims team (12 months) and the Life Claims team (2 years), including, customers, financial advisers and reinsurers.

Sydney, Australia

• Led a team of 11 Life Insurance claim managers through a period of cultural change while developing a high-performance culture and improved customer focus. Major Achievements:
• Embedding a performance culture into the team and celebrating successes
• Project managing the successful implementation of a new Claims Imaging and Workflow system.

Sydney CBD

• Worked on strategic and operational HR projects to review and deliver process improvements and easy to implement, customer focused solutions.Key Achievements:
• Project managed a building restack and conversion to a flexible work environment for 600 employees.
• Identified process improvements in Life HR Reporting to save 3-4 FTE days.
• Completed a Safety and Wellbeing Plan for the Corporate Group.

Chatswood, Sydney, NSW

• Key Achievements:
• Built and managed the in-house leads/opportunity identification, tracking and reporting systems that enabled the business to analyse effectiveness of campaigns and win rates across the business.
• Developed and implemented an internal BD/sales training course for KMH Principals and Senior Consultants focusing on Bid Management and building successful and on-going client relationships.
• Coordinated and managed the strategic direction for major client bids, tenders and expressions of interest.
• Redesigned the company website and web-marketing campaign that generated ~30% of leads into the opportunity pipeline.

Sydney And Singapore

Bachelor Of Science (Hons), Marine Biology, Environmental Science

Bachelor Of Business, Marketing