• Building and maintaining business applications in order to consolidate and streamline business processes to support future goals.• Implement, manage and evaluate business processes and procedures, in accordance with the standards and procedures set by the company• Ensure that business processes stay within agreed upon budgets and timelines.• Assist in developing strategies and implementation plans to improve and standardize all aspects of business operations.

Inside Sales manager driven to exceed sales goals and build long-term relationships with customers. Impressive history of reducing inside sales representative turnover, increase revenue in existing and new markets and maximizing the sales tools that are available. Effective leader who excels at using proven methods to successfully cut costs, streamline operations and increase productivity.

Manage North American inbound sales & operations teams generating $20M in annual revenues. Oversee four business departments consisting of 100+ employees and three direct reports.