Ann Matson-Grogg Email and Phone Number

High fashion jewelry sales. People before profit, service before sales.

• Mitigated monetary sanctions and additional regulatory exams from regulatory agencies and investors and ensured compliance and future investment gains by: - Co-authoring corporate policies and procedures and maintaining a tracking log for annual maintenance of those policies and procedures. - Performing gap analyses of corporate and departmental policies by comparing those policies to regulations. - Identifying non-compliant loans resulting in procedure changes. - Creating procedures to identify non-compliant loans resulting in corrective actions and training.• Saved hundreds of thousands of dollars by creating a tracking system in Excel to prevent mortgage loan buy back resulting in future investment gains.• Eliminated risk of regulatory sanctions and liquidity risk by tracking and assisting with fraud investigations.• Avoided sanctions from regulatory agencies and investors and prevented risk of consumer lawsuit by identifying a fair lending issue in an improperly denied loan resulting in future compliance and investment gains.• Reduced operational risk by creating procedures for loan file shipping.• Successfully cross-trained additional staff to facilitate operational readiness and adequate staffing.