Ann Mayfield Email and Phone Number

Responsible for handling insurance claims filed by policyholders. Planned and scheduled work needed to process claim, including interviews and investigation • Handled and processed a variety of claims, including automobile, life, and home insurance claims • Inspected property damage to determine extent of damages • Evaluated damages to ascertain compensation amount • Negotiated with claimant to settle claim • Issued payout amounts • Prepared and presented claims to insurance companies

Prospecting clients through pipeline to qualify purchase potential • Pass the qualified lead to the sales team to follow up • Client stewardship and follow up

Managed large amounts of incoming calls, handled complaints, resolved issues or alternative options for clients • Generated sales leads • Met personal/team sales targets and call handling quotas

Responsible for sales volume and growth of the accounts within the Territory • Maintained and expanded client base through marketing, including cold calls, etc. • Assisted policyholders in resolving claims