Ann Mcgeever Email and Phone Number

Achievements and responsibilities:• User test new software systems for new business projects worldwide.• Raise bugs and improvements in Jira Software System.• Liaise with new clients worldwide to ensure new software fits their business needs.• Support clients all over the world with any issues they have with the new software.• Be the contact between the End User and IT

Achievements and responsibilities:• To lead a team of operators in the contact centre• To train and coach operators within my team• Configuration changes on in-house database• To carry out disciplinary hearings• Collate and Escalate information on serious Incidents to senior managers both internally and to our customer

Achievements and responsibilities:• Logging all maintenance calls for our customers• Dealing with any queries from customers and managers• Passing all jobs to engineers / contractors for any maintenance issues• Helping Team Leader with their duties to assist the running of the team

Achievements and responsibilities:• Distribute mail to all contacts within the Business• Book meetings and ensure diary's were kept up to date• Ad Hoc tasks