As the Executive Administrator to the CEO, I oversee the execution and creation of client art renderings in alignment with the organization’s objectives and in support of the sales staff while maintaining a focus on customer expectations and satisfaction. Preparing agendas, organizing meetings and conference calls, drafting correspondence and other communications; managing projects and activities for the CEO. Key Contributions:  Following the unexpected resignation of a valued team-member, created a collaborative working environment; resulting in a seamless transition and increased productivity within the sales staff.  Designed and implemented an organizational-wide sales aid; increasing efficiency of sales staff across multiple media channels.

Maintaining a free-lance client base, designing and creating multiple projects; increasing community awareness for individuals, independent contractors, and small business owners. Key Contributions: Graphic Artist – Generating company logos, business letterhead and stationery items; resulting in a cohesive branding suite and amplifying a company presence.  Photographer – Seizing the precious moments of life, capturing senior portraits, engagement and wedding events, and pregnancy and family photographs; ensuring major life-events are preserved in a memorable visual record.

Maintained a focus on customer service while directing in-bound calls to appropriate team-members and senior leadership. Organized meetings and conference room agendas, and all aspects of the organization’s procurement process for internal supplies. Key Contributions: Collaborated with subject matter experts in designing and creating artwork for annual organizational meetings; resulted in a cohesive learning and development approach to Annual Meetings – receiving accolades from leadership at all levels.  Working in partnership with the IT Department during a major database enhancement, revised and edited Physician and Client records, merging and updating data; saved the organization thousands in outsourcing, and resulted in an all-encompassing database for sales staff.

A seasoned retail professional specializing in regionally closing and grand opening of Famous Footwear locations. Developing sales teams and increasing metrics across multiple brands within Caleres. Key Contributions: Leveraging her expertise and in-depth knowledge of Customer Relations; delivered an experience that exceeded the customer’s expectations; resulted in District Award for most new customers being added to the Famous Footwear database.  Strengthening relationships within and outside the organization, recognized as #1 in the District for three-years; attained highest contributions towards support of the March of Dimes campaign.

Hand-picked by the Director and acting as the sole graphic artist, managed all facets of print graphics; specializing in public affairs releases and marketing campaigns for talent acquisition. Designed and created internal graphic artwork for senior leadership and individual units. Key Contributions: Graphic Artist – Designed artwork for multiple marketing and recruitment campaigns, creating vehicle-wraps for the Wing’s Recruiting Fleet; directly contributed to increasing organizational manpower from 89.3% in 2007 to 98.2% in 2012.  Photographer – Selected as the photographer for Laura Bryna, a rising American country music singer, during her national concert tour; captured a visual representation of the “Hometown Heroes” tour during the Wyoming Air National Guard Open-House and Air Show.  Vocalist – Having performed in various venues within the United States, including Disneyland in California and both the Lincoln Center and Carnegie Hall in New York; favored vocalist for military ceremonies including the National Anthem and other patriotic music.