Ann Moerman

Ann Moerman Email and Phone Number

Head of Services @ Radius Business Solutions
Ghent, BE
Ann Moerman's Location
Ghent Metropolitan Area, Belgium
Ann Moerman's Contact Details

Ann Moerman personal email

n/a
About Ann Moerman

• Strong in building, leading and managing a team • Translating strategic objectives in operational action plans • Responsible, problem solving and hands-on approach

Ann Moerman's Current Company Details
Radius Business Solutions

Radius Business Solutions

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Head of Services
Ghent, BE
Website:
radius.com
Employees:
8
Ann Moerman Work Experience Details
  • Radius Business Solutions
    Head Of Services
    Radius Business Solutions
    Ghent, Be
    View
  • Radius Business Solutions
    Head Of Services
    Radius Business Solutions Jun 2022 - Present
    Belgium
    View
  • Radius Payment Solutions Limited
    Sales Manager
    Radius Payment Solutions Limited Apr 2020 - Jun 2022
    Ronse, Flemish Region, Belgium
    View
  • Santander Consumer Finance Benelux B.V
    Sales Manager
    Santander Consumer Finance Benelux B.V Aug 2017 - Apr 2020
    • Operationeel management • Customer Service Departement (retailers)• Key Accountmanagement• Sales & budget responsability
    View
  • Gote/Tobania
    Service & Operations
    Gote/Tobania Feb 2016 - Aug 2017
    Tempory assignments @ • Realo: Customer Care Manager • ADMB: Manager Service Desk• Belfius Connect: Program Manager
  • Rabobank.Be
    Customer Care Manager
    Rabobank.Be Mar 2007 - Jan 2016
    • Achieving qualitative and quantitive KPI’s (service level, customer satisfaction (NPS), customers effort score (CES))• Implementation and optimization of processes and procedures • Selecting and coaching a team of 30 employees• ‘first line’ risk management• Member of the Management team • Leading and organizing (international) meetings to create opportunities and exchange best practices
    View
  • Monster.Be
    Telesales Manager
    Monster.Be May 2005 - Dec 2006
    • Telesales Target and individual team targets• Recruiting, coaching and developing a team of 15 people• Member of the Management Team
  • Arvato Services
    Key Account Manager/Teamleader
    Arvato Services Feb 2001 - Apr 2005
    • Realizing turnover and margin objectives• Internal communication• Direct lead of 4 Account Managers
    View
  • Snt Belgium
    Key Account Manager
    Snt Belgium Feb 1998 - Feb 2001
  • Ketels Direct Marketing
    Account Manager
    Ketels Direct Marketing Apr 1995 - Feb 1998
  • Aida Link
    Owner
    Aida Link Feb 1990 - Mar 1995
  • Masterfoods
    Sales
    Masterfoods 1986 - 1990
    View

Ann Moerman Skills

Customer Service Team Management Call Centers Account Management Customer Experience Management Contact Centers Coaching Call Center Banking Sales Management B2b Crm Change Management Sales Outsourcing Customer Relationship Management Business To Business

Ann Moerman Education Details

Frequently Asked Questions about Ann Moerman

What company does Ann Moerman work for?

Ann Moerman works for Radius Business Solutions

What is Ann Moerman's role at the current company?

Ann Moerman's current role is Head of Services.

What is Ann Moerman's email address?

Ann Moerman's email address is an****@****ank.com

What schools did Ann Moerman attend?

Ann Moerman attended Ghent University, Ehsal Management School, Leadership And Personnel Management By Otto Walter International.

What skills is Ann Moerman known for?

Ann Moerman has skills like Customer Service, Team Management, Call Centers, Account Management, Customer Experience, Management, Contact Centers, Coaching, Call Center, Banking, Sales Management, B2b.

Who are Ann Moerman's colleagues?

Ann Moerman's colleagues are Radium Shop Devenaha Madan, Greg Villeneuve, Susan Salkeld, Mark Mark, Ko-Chih Wu.

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