- Intake and processing of specimens received twice daily from Pinnacle clinics across the U.S.- Input patient and specimen data into Electronic Medical Records - VitalAxis- File slides and blocks from processed specimens- Assist in overall maintenance and storage of all lab records and slides, according to law- Assist with maintenance of Quality Control and Quality Assurance processes- Comply to strict lab safety regulations

o Manage home and family needs while providing healthcare, educational, physical and emotional support as neededo Volunteered at elementary, middle and high schools, providing aid to many teachers, library staff and sports team coaches

o Provided administrative support to regional sales manager, eight sales representatives and two application scientistso Produced sales quotations while meeting critical deadlines by responding to formal bid requests for purchase of laboratory instrumentation. Customer base included pharmaceutical companies, universities, and hospitals throughout the U.S.o Composed monthly quote report for regional sales manager and four national sales managerso Managed the daily operational tasks necessary to maintain office efficiency, such as renewing inventory of office supplies, sales brochures & presentation packets, business machine upkeep, answering and directing incoming calls, shipping and receiving of laboratory instrumentation and providing all documents necessary for continued customer support

o Provided administrative support to four domestic and international sales managers, as well as the division marketing managero Managed customer database, product price list, direct mail programs and sales material distributiono Coordinated telemarketing effort to determine customer feedback in order to regularly improve functionality of departmento Generated contractual documentation and produced quotations for the division regional manager and four sales managers

o Prepared all documentation as requested by the director of sales, including the monthly sales report distributed to the hotel general manager and his four internal executive committee memberso Assisted in the reservation process of business meetings and hotel accommodations for McDonald’s franchise owners and their managing staff, as well as the general public desiring to enjoy the hotel for professional meetings, weddings, etc.o Processed sales contracts and meeting agendas for committed hotel bookings, as requested by the director of saleso Conducted tours of hotel facilities for prospective customers, franchise restaurant managers and their managing staffo Coordinated administrative obligations initiated by the hotel general manager and four executive committee memberso Contributed to strategic discussions held at weekly sales and staff meetings while documenting all communication therein

o Established and coordinated administrative duties for this new Midwest office and its regional managero Assisted newly acquired franchise owners and their office managers with orientation, training and business developmento Maintained regional office bookkeeping functions and daily operational tasks for smooth operationo Prepared necessary documentation to generate monthly regional bulletin for distribution to the numerous national managerso Arranged all scheduling needed to conduct exhibitions, trade shows and seminars held throughout the Midwest regiono Maintained monthly records necessary to report sales activity to the regional director and business development executiveso Negotiated appropriate advertising arrangements with newspapers and periodicals to facilitate lead generation