To work in a professional organization, where I can grow as an individual by contributing to the success and growth of my company. I worked as a customer support executive with Self employed from October 2017 till April 2019. My responsibilities included solving problems regarding our online customers, troubleshooting technical issues, responding to questions, assisting in training new employees, handling escalated emails/complaints, maintaining records and files. As a Customer Support Executive, we have won several appreciation certificates. We had also earned numerous letters of recommendation on our performance
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Office AdministratorNdatani Enterprises Co. Ltd Aug 2023 - Dec 2023Mombasa County, KenyaCoordinating and overseeing day-to-day office operations.Managing office resources and supplies to ensure smooth workflow.Providing administrative support to executives and teams.Scheduling and coordinating meetings, appointments, and travel arrangements.Handling phone calls, emails, and correspondence efficiently.
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InternTechsource Point Limited Sep 2022 - Dec 2022Nairobi County, KenyaPulling and installation of cables in the trunk path.Termination of cables on the user knock-out points.Assembling of cabinets.Termination of cables in the cabinets
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Data Integrity SpecialistMinistry Of Immigration And Registration Of Persons Jul 2019 - Jul 2020Nairobi County, KenyaEntry of birth certificates into the CRD Dochold system.Entry of death certificates into the CRD Dochold system.Verifying the entered data before finally submitting them.
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InternMilimani Law Courts Aug 2018 - Nov 2018Nairobi County, KenyaInstallation of computer Hardware and Software.End user training on Microsoft Office Suite.Provision of user support through receiving calls and recordingincidences.Data entry of cases into the DRCT system.Assigning IP Addresses, assessment of all ICT equipment, andreporting on the faults thereof.Monitoring of Local Area Networks.Monitoring the performance of information CommunicationTechnologies.
Ann Ngutu Education Details
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Second Class Upper -
Cooperative University Of KenyaUpper Credit
Frequently Asked Questions about Ann Ngutu
What is Ann Ngutu's role at the current company?
Ann Ngutu's current role is Experienced IT Professional..
What schools did Ann Ngutu attend?
Ann Ngutu attended Kca University, Cooperative University Of Kenya.
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