Cultivate strong relationships with technicians and customers to reduce the dress that comes with last-minute schedule changes. Address any technical issues that may ariseSchedule routine maintenance for clients.Handled Client’s sensitive payment information. Managed the day-to-day activities for three businesses, Telluride Irrigation, San Juan Backflow Services & Placerville Depot. Answer any emergency and non-emergency calls documenting critical information and handling… Show more Cultivate strong relationships with technicians and customers to reduce the dress that comes with last-minute schedule changes. Address any technical issues that may ariseSchedule routine maintenance for clients.Handled Client’s sensitive payment information. Managed the day-to-day activities for three businesses, Telluride Irrigation, San Juan Backflow Services & Placerville Depot. Answer any emergency and non-emergency calls documenting critical information and handling them accordingly. Prioritize and organize all jobs according to the urgency Researched and implemented a new dispatch database, ServiceTitan Show less

Participating in regular meetings with staff members to discuss updates on current projects, and reviewing standard operating procedures (SOPs) to ensure they are followed correctlyConducting staff training sessions to ensure that employees are knowledgeable about current policies and proceduresReviewing patient records to ensure that all required information is accurate and up to dateEnsuring that all medical records are kept in compliance with federal regulationsManaging the… Show more Participating in regular meetings with staff members to discuss updates on current projects, and reviewing standard operating procedures (SOPs) to ensure they are followed correctlyConducting staff training sessions to ensure that employees are knowledgeable about current policies and proceduresReviewing patient records to ensure that all required information is accurate and up to dateEnsuring that all medical records are kept in compliance with federal regulationsManaging the budget for medical services and supplies to ensure that costs are controlledFollowing up with patients to ensure that they are satisfied with their care and treatment plansEnsuring that all infectious diseases are handled in accordance with government regulationsScheduling appointments and keeping track of patient wait timesReviewing insurance claims to ensure that they are processed accuratelyManaged Employee Records and data Show less

Participating in regular meetings with staff members to discuss updates on current projects, and reviewing standard operating procedures (SOPs) to ensure they are followed correctlyConducting staff training sessions to ensure that employees are knowledgeable about current policies and proceduresReviewing patient records to ensure that all required information is accurate and up to dateEnsuring that all medical records are kept in compliance with federal regulationsManaging the… Show more Participating in regular meetings with staff members to discuss updates on current projects, and reviewing standard operating procedures (SOPs) to ensure they are followed correctlyConducting staff training sessions to ensure that employees are knowledgeable about current policies and proceduresReviewing patient records to ensure that all required information is accurate and up to dateEnsuring that all medical records are kept in compliance with federal regulationsManaging the budget for medical services and supplies to ensure that costs are controlledFollowing up with patients to ensure that they are satisfied with their care and treatment plansEnsuring that all infectious diseases are handled in accordance with government regulationsScheduling appointments and keeping track of patient wait timesReviewing insurance claims to ensure that they are processed accuratelyManaged Employee Records and data Show less

Reconciled Household & Company Credit Card statementsAddress any technical issues that may ariseAdded Payments into QuickBooks DesktopProcessed Mail, Filing, Restocking suppliesHandled Client's sensitive tax informationGreeted clients as they came through the door

Proactive in handling tasks that are not directly related to the technical expertise of FPSAddress internet issues as they ariseCalled technical support when needed to fix connectivity issues Check mail room for packages & mail every other day, and open and organize incoming mail. Arrange cube space for employees Address any issues with the facility Maintain nameplates for FPS cubes and conferences rooms Maintain stock of office supplies & ordered equipment… Show more Proactive in handling tasks that are not directly related to the technical expertise of FPSAddress internet issues as they ariseCalled technical support when needed to fix connectivity issues Check mail room for packages & mail every other day, and open and organize incoming mail. Arrange cube space for employees Address any issues with the facility Maintain nameplates for FPS cubes and conferences rooms Maintain stock of office supplies & ordered equipment employee’s needGet badges for new employees and maintain current forms Resolve any badge issues that may ariseCommunicate with the head of security for visitor sign in Review expense reports & submit them for approval Approve employees' time and make sure it was entered correctly Help arrange/coordinate travel when needed/possible. Accommodate visitors Arrange company meetings Coordinate food, drinks, and entertainment for meetings and visitors. Help arrange team building events Arrange on-site interviews Follow up with managers and candidates regarding hiring decisionsDeliver documents and forms for new hires Provide new employees with benefits information Set up employees with computer systems: Email, Google Drive, office network, office printer ect Order Business CardsExplain and provide documentation for policies and procedure Show less

Proactive in handling tasks that are not directly related to the technical expertise of FPSAddress internet issues as they ariseCalled technical support when needed to fix connectivity issues Check the mail room for packages & mail every other day, and open and organize incoming mail. Arrange cube space for employees Address any issues with the facility Maintain nameplates for FPS cubes and conferences rooms Maintain stock of office supplies & ordered equipment… Show more Proactive in handling tasks that are not directly related to the technical expertise of FPSAddress internet issues as they ariseCalled technical support when needed to fix connectivity issues Check the mail room for packages & mail every other day, and open and organize incoming mail. Arrange cube space for employees Address any issues with the facility Maintain nameplates for FPS cubes and conferences rooms Maintain stock of office supplies & ordered equipment employees needGet badges for new employees and maintain current forms Resolve any badge issues that may ariseCommunicate with the head of security for visitor sign in Prepare and submit invoices to clients Track and follow up on payments and overdue invoicesMonitor PO Balances and notify the team when we are close to approaching zeroRegular billingProcess Invoices from vendors Pay and reconcile Credit Cards monthly Review & pay expense reports Run employee payroll every two weeks Maintain PTO Balances Ensure Bank account balance prior to running payroll Update and maintain Email accounts Maintain the team calendar Help arrange/coordinate travel when needed/possible. Accommodate visitors Arrange company meetings Coordinate food, drinks, and entertainment for meetings and visitors. Help arrange team building events Updated Job descriptions Arrange on-site interviews Follow up with managers and candidates regarding hiring decisionsDeliver documents and forms for new hires Provide new employees with benefits information Set up employees with computer systems: Email, Google Drive, office network, office printer ect Order Business CardsExplain and provide documentation for policies and procedures Created and maintained Employee handbook Benefits: Keep track of all PTO and Holiday’s, inform employees in any change of benefits & send out reminders where employees can find out benefit information General Marketing Show less

Processed client vouchers for all Grant programs at Caritas.Processed accounts payable vouchers and allocated to programs appropriately and accurately.Processed Multiple interpreter checks twice a month Processed Refugee Resettlement vouchers and payments to aid in the stabilization of new arrivals to the area. Prepared and reconciled the Best Single Source Plus program at the end of every month. Assisted with month-end journal entriesFiled, organized and maintained… Show more Processed client vouchers for all Grant programs at Caritas.Processed accounts payable vouchers and allocated to programs appropriately and accurately.Processed Multiple interpreter checks twice a month Processed Refugee Resettlement vouchers and payments to aid in the stabilization of new arrivals to the area. Prepared and reconciled the Best Single Source Plus program at the end of every month. Assisted with month-end journal entriesFiled, organized and maintained documents and files on a timely basis. Assist with annual audit and grantor audits.Provided back-up for other Accounting Assistants. Show less

Answered Phone Lines with RingCentralAnswered questions about training, scheduling and costScheduled training for both the San Antonio Trainers calendars and Austin Trainers calendars using SalesforceProcessed credit card payments in Quickbooks Sent paperwork to be signed and filed signed paperwork once it was completed in DocuSignProvided topnotch customer service to wide range of clients Created and maintained office training manual

Set the schedule for the other receptionist and communicated change in procedure.Provided top-notch customer service by being attentive to client and pet needs while working compassionately with clients in various emotional states.Work patiently with distressed, frustrated or disgruntled clients.Answer and triage phone calls from clients, schedule appointments and procedures.Monitor client and schedule flow from check-in to discharge.Client call backs and confirmation… Show more Set the schedule for the other receptionist and communicated change in procedure.Provided top-notch customer service by being attentive to client and pet needs while working compassionately with clients in various emotional states.Work patiently with distressed, frustrated or disgruntled clients.Answer and triage phone calls from clients, schedule appointments and procedures.Monitor client and schedule flow from check-in to discharge.Client call backs and confirmation calls.Managing record requests between other hospitals and specialty practices.Fill prescriptions.Client education.Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed. Maintain proper documentation in the electronic and paper medical records.Relay appropriate information to/from clients to doctors and/or management.Used Windows based computer systems, word processing, email, Avimark, VinX web search and other skills needed to effectively use the practice management software program. Show less

Enter credit card chargesEntered Invoices for 30 different vendorsIssued invoices for large orders and followed up on overdue invoices and entered payments once they were received Issued credits for returned and canceled orders.Reconciled Credit Cards

Answered multi-line telephone systemAnswered questions pertaining to the products carried on our websites: Air Purifiers, Svan Baby products, vitamins, skin care, thermostats, heating pads, metal detectors and night vision goggles. Followed up with Customers about their ordersProcessed PaymentsAnswered Emails Communicated In LiveChat Provided top tier customer service

Serving as the liaison with local IRS Security ManagerInput employees information into a database located in Virginia while providing quality customer care and ensuring adherence to the established policies and proceduresStayed on top of scheduled appointments, captured quality biometrics, validated identification, as well as activated and issued the ID’s once they were printed Organized and stored PIV credentials until they could be picked up

Answered multi-line telephone systemAnswered questions pertaining to the products carried on our websites: Air Purifiers, Svan Baby products, vitamins, skin care, thermostats, heating pads, metal detectors and night vision goggles. Followed up with Customers about their ordersProcessed PaymentsAnswered Emails Communicated In LiveChat Provided top tier customer service

Assisted and directed Customers with their car care needsAnswered multi-line telephone, routed calls, took accurate messages and set appointments , performed faxing , photocopying and filing duties Invoiced repair orders, purchase orders and closed out the customer service drawer every evening

Answered incoming calls, took accurate messages, sorted mail, faxed, photocopied, filed documents, and maintained office organizationCollected over a hundred employees time for over 25 local businesses and entered the information into Quicken Books Filed statements, personnel information, W-4’s as well as managing accounts receivable and payableCollected Urine for drug testing and sent it off the appropriate labs to be tested

Owner, Management & Provider for a daycare of 4-6 children between the ages of 3 months to 5 years old.Created a weekly activity schedule that was focused around the concept of Learning through Playing Created a weekly lunch schedule that was in accordance with the FDA Worked with Special needs children in the After School Program at Eglin Air Force Base FL

Diagnosed mechanical and electronic malfunctions using test equipment, and technical publications.Removed, cleaned, assembled, and re-installed AGE accessories and components. Deployed Equipment to the flight line and the flight line personnelPrepared equipment for deployments ran regular maintenance & quick repairs when needed.

Made Travel ArrangementsRan errandsManaged appointments and calendars answered/returning callsTook care of infant child while Mom ran business out of homeDid Laundry and took care of household while child sleep Traveled to Doctors Appointments

Took money in the form of cash, check, or credit card from patronsReturned Movies into the system and placed them back on the shelfClosed/Opened the Cash drawer which required balancing it every night