•Cash Application (ACH / Credit Cards / Lockbox / Journal Entries / Funds Transfers)•Bank ReconciliationPROCESS IMPROVEMENTS: Check and Balancing Template, Lockbox capabilities, Streamlined Deduction Process, Centralized shared Resource Files,

• Participated in review and enhancements of current processes being utilized by the Accounts Receivable Team as related to Dispute Resolution.• Made recommendations, shared capabilities, and offered alternative solutions to areas of concern or confusion.• Streamlined Customer-Specific Dispute Resolution Processes on some National Accounts in distress

•Reconciled and/or recommended appropriate adjustments for all A/R Items for Customers that had credits on their accounts over 365 days old.•Identified trend in open items where customers paid adjusted discounts on Invoices with quantity and/or price discrepancies•Responsible for reconciling and adjusting over 1,000 aged open items on books.

• Performed Credit, Collections, Cash Application, Account & Bank Reconciliations• Streamlined Intercompany Invoices to systematically email to individual Accounting Personnel at specified sites vs. Printed, Sorted and Mailed. • Identified and saved $28,000 per year in Man hours and Postage savings.• Reduced Customer Balances for over 90 Days Past Due from $228,000 to $37,000 in 1st Year for assigned territory

•Directly Managed Group of six Employees & multiple Contractors•Created/Maintained Summary Bill Invoicing Data for National Account Customers Base•EDI Billing Coordinator•Process Improvement Leader for A/R Department•Submission & Testing of SAP Enhancement Requests •Customer Master Maintenance for Internet Orders•Negotiated Requirements, Restrictions & Payment Terms for Summary Bill Customer Contracts•Created SAP Manuals and conducted training to (35) A/R Employees •Streamlined and supported International Inter-Company Subsidiaries’ Invoicing •Selected and Served as the Accounting Project Lead for Sigma’s Australian Subsidiaries SAP implementation•Responsible for reviewing original Procedures and Requirements and creating appropriate SAP configuration requests and add-ons to comply with subsidiaries business requirements•Created and Implemented Billing Department Process Improvements

•Team Lead in SAP Training, Troubleshooting, Processes and Procedures•Supported the Accounts Receivable Department on SAP Functional & Process related issues•Invoicing, Cash Application, Collections, Deduction Resolution & Account Reconciliation for shifting customer base in SAP. Worked delinquent National Accounts that required special attention before passing on to Account Receivable Associates•Chosen to be a member of the SAP Conversion Implementation Team for newly created Shared Service Center. Gathered Requirements, Scenario Creation & Testing, Documentation, Enhancements.•Appointed “Lead SAP Super User” for newly created Shared Service Center•Pricing Coordinator Support for Pricing & Promotion updates and New Products•Customer Master Records (Created, Maintained & Linked)•A/R, G/L and Customer Account Reconciliations•EDI Testing and Troubleshooting