Ann Prus Email & Phone Number

Ukraine

- Assist in creating a safe, supportive workplace that fosters trust and productivity.- Implement HR processes to streamline and improve company operations.- Schedule and facilitate one-on-one meetings to support employee development and address concerns.- Monitor employee adaptation and ensure a smooth transition into the company culture.- Manage internal communications to maintain alignment across teams.- Utilize tools like Google Docs, Google Tables, Hurma, and Canva for efficient operations.

Ukraine

- Experienced in utilizing CRM systems, Zendesk, Jira, and Confluence for optimized workflow and enhanced client service delivery.- Efficiently managed simultaneous client inquiries, providing comprehensive assistance while ensuring prompt resolution.- Accurately completed request forms, maintaining precise client data and documentation.- Demonstrated commitment to continuous professional development to consistently exceed customer expectations.

- Utilizing Educational Technologies: Using modern technologies and online resources to improve the learning process. (Miro, Trello, Canva, PowerPoint)- Lesson Preparation & Conducting Lessons: Developing lesson plans, preparing materials, tasks, and resources that match the student's level and goals. Leading individual lessons aimed at developing various language skills.- Individual Approach: Adapting teaching methods to suit the needs and learning style of each student.- Ensuring Motivation: Encouraging students to learn the language, maintaining their motivation, and building their confidence in their abilities.- Supporting Communication Skills: Organizing and conducting practical sessions to enhance communication skills, including role-playing, discussions, and dialogues.