Administrative support for the FCAI President, the Chairman and the marketing and sales teams at two South Bay campuses (35 employees).Arrange frequent business travel and itineraries, expense reports, vendor invoicing for 35 employees from both campuses. Coordinate calendaring for executives, internal events for employees, and legal paperwork processing with both vendors and clients. Maintain legal and confidential employee files, CRM data and reporting for marketing and sales management team.

Used the SalesforceIQ CRM platform to complete data entry and management projects for the sales team as well as their clients. Successfully completed several projects requiring large data processing (5000+ lines of data), surpassing project deadlines.

Primary Assignments: Constituent services, casework and field work, administrative and clerical tasks, special events preparation and staffing, scheduling for Assemblymember Chu.

Primary Assignments: Council Office Internship Program, grant request processing and tracking, special events preparation and staffing, scheduling for Councilmember Chu.

Continue to assume roles and duties under Receptionist title, and gain new responsibilities. New Projects as followed: 1. Develop SOPs for temporary receptionist hires. 2. Assist with HR recruitment paperwork and processes; schedule and conduct candidate phone interviews and reference checks for HR. 3. Manage PO workflow process, implement research & cost reduction for bi-monthly office supply orders (& special orders as needed). 4. Creation of Lecture (including PPT, handouts, analysis of 4 ASUS Self Improvement req. readings) for New Hire Training Program. 5. Reorganization of 350+ personnel files, I-9, and benefit files for efficiency and filing / labeling consistency (May 2014).

Coordinate in house meetings and conferences for managers, outside partners and teams. Experience daily multi-department mail and package processing. Experience daily use of multi-line phones and relaying messages and information to appropriate employees.Communicate and participate in manager meetings with the Customer Service managers and IT staff; document complaints and sensitive communication with employees, external agencies, resellers, and end users.Projects included: 1. Researching training options for the creation of a new corporate Ergonomics Evaluation / Support program for HR (July 2013). 2. Reconciling timecard exception paperwork with timecard modification paperwork for audit purposes (June 2013-Present). 3. Documenting grand totals, organizing employee paperwork & deposits for annual company events (Summer 2013, 2014; Winter 2013). 4. Flyer design and document creation for HR: general usage, department SOPs and social events purposes.