Supported and grew Operations at RPh Innovations: -Created and maintained HIPAA policies and procedures, completed risk assessments, and created employee education sessions-Developed Standard Operating Procedures for all facets of company-Continually managed an average of 5 projects at a time-Built and maintained a custom 14 module CRM using SuiteCRM-Planned and implemented a social medial presence, overseeing maintenance-Created and deployed a company website-Coordinated the move of the entire staff to a new facility with focus on the move of our technology-Migrated entire company from servers to SharePoint-Hired consulting staff for various technical projects-Developed a process for managing and communicating projects, deliverables, and corresponding riskassessments to all key stakeholders-Implemented Agile methodologies for technical projectsRPHI provides 340B Program Management, 340B Program Audit, and other pharmacy-related support to rural primary care organizations. Our mission is to cultivate Covered Entity and Pharmacy relationships to help get the most out of the 340B Program. Communities rely upon savings generated by 340B. The 340B prescription drug program is a vital lifeline for safety-net providers, supporting critical health services in rural communities.

Business Development and Lead Generation Specialist for healthcare analytics, intelligence, and forecasting firm. Sg2 gives health systems clear visibility into their market’s landscape of patient-provider interactions to provide efficient care, attract new patients and drive sustainable growth.

Project Manager with an emphasis on performance improvement initiatives. Conceived and implemented auditing processes for internal processing of reports and follow-up reports resulting in a 27% increase in accuracy of review of reports.Utilized Six Sigma methodology to revise long standing accepted practice resulting in a projected decrease of over 5,000 FTE hours per year.Prepared complex corporate summations for large healthcare systems as PowerPoint documents.Completed weekly reporting of accreditation activities to Centers for Medicare and Medicaid Services (CMS), working with CMS to resolve discrepancies.Collaborated with CMS to verify and rectify durable medical equipment point of sale providers’ key information for reimbursement.Created, modified, and updated operations policies and procedures for department of over 100.

Responsible for the creation, implementation, and management of testing methodology for laptop based applications Key member of team that created scoring methodology for Accreditation reportsFacilitated the creation and implementation of decision rules which govern accreditation outcomesCreated and presented committee memos for various aspects of business to the Accreditation CommitteeLed the team responsible for moving Disease Specific Care Certification and Health Care Certification Services from a manual to an electronic system Facilitated meetings to create list of Lab specialties/sub-specialties for field applicationReviewed and rectified CMS Clinical Core Measures for ad-hoc CMS project. Presented education to groups ranging from less than ten to over 150 surveyors in the areas of: laptop survey technology; use of Outlook; navigation of the intranet and extranet; and company policies and proceduresCreated PowerPoint presentations for large audiences to introduce new concepts Created Camtasia videos to serve as distance learning toolsServed as a content expert for the Department of Publications for chapter reviews

Reviewed accreditation reports for accuracy and made modifications as necessary.Participated in accreditation report review boards.