A highly experienced, diplomatic Property and General Manager with a demonstrated history of maintaining high occupancy, revenue and customer satisfaction. I'm skilled in marketing/cross-marketing, human resources, managing a diverse portfolio of apartments, single family historic and non-historic homes, and maintaining positive resident relations and retention. I'm also quite versatile and am fluent in the Yardi Suite, building 24 neighborhood marketing sites and designing and launching a resident portal with over 3,000 users. I know when to use the black and white way of thinking (numbers, people...that's pretty much it) and understand how to navigate through the greys of a professional environment (and in life!). Results-driven, I never bring a problem to the table without a solution or two.