Ann Symonds work email
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Ann Symonds personal email
When working in the NHS I derived a great deal of job satisfaction and professional success from bridging the technology gap between Technical ICT Staff and Clinical Staff, both front line and management. Being able to translate the technical side of a project into a language that clinicians could relate to made projects easier to manager and gave the clinical staff a degree of ownership in the work being delivered on their behalf. Conscientious and focused on the organisation’s principle aims and objectives, I am able to take on challenging projects and achieve the desired results though individual effort and team motivation.I am able to devise procedures and systems of work to ensure quality is maintained in all areas.I am practical, adaptable and analytical in both my approach to work and my solutions to problems. I have the ability to work accurately whilst under pressure and react positively to change. I am a sensitive communicator, able to listen as well as speak effectively. I manage to maintain a positive attitude and a sense of humour in most situations.One of my specialities is bridging the communications gap between ICT technicians and clinical staff. Providing jargon free explanations to develop and enhance their understanding of the technology aspects of projects.During my 11 years in an NHS ICT Service I have gained an in-depth knowledge of Clinical Systems and the underpinning processes such as CPA, Models of Care and Risk management. I have worked with national reporting standards Mental Health Minimum data set and National Drug Treatment Monitoring Service report. This has enabled me to advise on developments and systems improvements. My experience of training clinical staff to use a variety ICT systems has provided me with an understand of the varying levels of buy-in to using technology in a healthcare environment. This has helped me to take a sensitive approach to the implementation of change.
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Systems Development LeadNorfolk & Suffolk Nhs Foundation Trust Apr 2012 - Dec 2012Hellesdon Hospital, NorwichAs part of the new ICT Systems Team, I was responsible for managing requests for system developments. (for the North side of the Trust) Meeting with the customer to take the inital requirements then following projects through design and development to BAU and post implementation follow up.This was a busy role managing several pieces of work through to conclusion and ensuring customers were kept up to date with developments.
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Ict Business Support ManagerNorfolk & Suffolk Nhs Foundation Trust Apr 2009 - Mar 2012NorwichProviding central management for ICT customer engagement.Supporting Localities, Services and the corporate functions to maximise the benefits of ICT products and services.A member of the ICT Management Team.Providing communications to internal staff and to customers of the ICT Service.Working with project managers to maximise benefits realisation.Management of the administration function for the ICT Service.Responsible for the CareNotes Clinical System. Managing the day… Show more Providing central management for ICT customer engagement.Supporting Localities, Services and the corporate functions to maximise the benefits of ICT products and services.A member of the ICT Management Team.Providing communications to internal staff and to customers of the ICT Service.Working with project managers to maximise benefits realisation.Management of the administration function for the ICT Service.Responsible for the CareNotes Clinical System. Managing the day to day system support and administration for over 600 users.ICT Training liaisonExternal Supplier liaison.Chair for the ICT Weekly Department meetingGreen IT lead for the serviceManagement of Business Systems CoordinationManagement of the iPM Clinical Systems Team.Working with Clinical and Governance teams in areas such as CPA and RiskAssessment functionality within Clinical Systems.Project consultant for the Mental Health Minimum Data Set upgrade to version 4 Show less
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Business Systems AnalystNorfolk & Waveney Mental Health Trust Jun 2006 - Apr 2009Implementing CareNotes clinical system into the Trust Drug and Alcohol Service. Taking the service from hand written clinical recording to a fully integrated clinical, prescribing and reporting system. -
Ict Training ManagerNorfolk & Waveney Mental Health Trust Aug 2004 - Jun 2006Planning training to meet the needs of the Trust. Set up ECDL Test Centre. Planning training for the implementation of the PAS system iPM, including the recruitment of trainers, planning resources and training for 300 staff members. -
It TrainerNorfolk Mental Health Care Nhs Trust Nov 2001 - Jul 2004Hellesdon HospitalI devised and implemented the IT training function for the Trust. Carrying out a training needs analysis for both the Trust and individual staff members. Ensuring that the training provided meet the needs of the organisation and the requirements of the NHS national programme Connecting for Health.The aim was to ensure all clincal staff were computer literate prior to the start of the NHS National Programme for Information Technology (NPfIT) and the introduction of a new patient… Show more I devised and implemented the IT training function for the Trust. Carrying out a training needs analysis for both the Trust and individual staff members. Ensuring that the training provided meet the needs of the organisation and the requirements of the NHS national programme Connecting for Health.The aim was to ensure all clincal staff were computer literate prior to the start of the NHS National Programme for Information Technology (NPfIT) and the introduction of a new patient administration system. This involved training many complete beginners and often those resistant to change.I delivered training, both classroom based and one to one training to clinical and administrative staff. Show less
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It Training Centre ManagerMicrotech Computer Services Nov 1993 - May 2001NorwichManagement of an information technology training centre, with five members of staff and up to sixty trainees, delivering NVQs, CLAIT, and non-qualification based training. The planning and monitoring of training was central to the success of the business. I designed and implemented a variety of systems and controls to ensure data was accurate and relevant, complying with the requirements of the Awarding Body and the quality assurance systems. Good communications skills were vital as much of my… Show more Management of an information technology training centre, with five members of staff and up to sixty trainees, delivering NVQs, CLAIT, and non-qualification based training. The planning and monitoring of training was central to the success of the business. I designed and implemented a variety of systems and controls to ensure data was accurate and relevant, complying with the requirements of the Awarding Body and the quality assurance systems. Good communications skills were vital as much of my work involved liaising with the Training and Enterprise Council, funding authorities, awarding bodies, potential clients and local employers. I worked to, and met, strict deadlines for reports and the preparation of financial claims. The work required a high degree of self-motivation and excellent time management skills. Show less
Ann Symonds Skills
Ann Symonds Education Details
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City College NorwichManagement
Frequently Asked Questions about Ann Symonds
What is Ann Symonds's role at the current company?
Ann Symonds's current role is Open to contracting opportunities.
What is Ann Symonds's email address?
Ann Symonds's email address is an****@****.nhs.uk
What schools did Ann Symonds attend?
Ann Symonds attended City College Norwich.
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Ann Symonds has skills like Requirements Analysis, Change Management, Systems Analysis, Project Planning, Microsoft Office, Customer Service, Employee Engagement, Itil, Ict Systems Management, Ict Training, Ict Training Management, Ict.
Not the Ann Symonds you were looking for?
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1woodroffe.dorset.sch.uk
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Ann-Marie Symonds
Audit, Policy & Procedures Officer At Stoke-On-Trent City CouncilGreater Stoke-On-Trent Area -
Ann Symonds
United Kingdom -
Ann Symonds
London
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