Senior Technical Writer
Current
Oct 2021 - Present
AeroLeads people directory · profile
Ann Thomas Email & Phone Number
Senior Technical Writer
at
NetDocuments
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Writer
Location
Turlock, California, United States
Company size
Who is Ann Thomas? Overview
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Quick answer
Ann Thomas is listed as Senior Technical Writer at NetDocuments, a with 215 employees, based in Turlock, California, United States. AeroLeads shows a matched LinkedIn profile for Ann Thomas.
Ann Thomas previously worked as Technical Support Engineer at Netdocuments and Technical Support Engineer & Technical Writer at Solutionreach, Inc.. Ann Thomas holds Bachelor'S Degree, Theatre from Utah Valley University.
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NetDocuments
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Profile bio
About Ann Thomas
Technical writer with a background in Technical Support. Shows a demonstrated history of working in the SaaS industry. Stellar wordsmith with a flair for Technical Writing as well as customer facing Content Writing. Skilled in Technical Writing, Training, Public Speaking, Customer Service, Troubleshooting, SQL, Information Technology, and Time Management. Driven and confident critical thinker with a Bachelor's degree from Utah Valley University.
Current workplace
Ann Thomas's current company
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Netdocuments
7 roles
Ann Thomas work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Jun 2019 - Oct 2021
Technical Support Engineer & Technical Writer
- Collaborate with Software Engineers and Product to write documentation outlining best practices for troubleshooting and product use.- Write scripts for Customer Support to utilize to assist in thorough explanation of difficult issues.- Updated company confluence and knowledge base with product releases and updates. - Resolved technical issues for clients and internal technical teams while delivering excellent customer service. - Utilized tools such as Jira, Salesforce and Cisco Intelligence Suite to analyze, monitor and assist clients. - Developed a ticketing project through Jira to receive technical writer requests in an organized, timely, and efficient manner.
Oct 2015 - Jun 2019
Make-Up Technician/Supervisor
Sundance Summer Theatre
- Managed a team of 4 special effects technicians. - Coordinated complex and precise stage transitions as well as resource management. - Collaborated with cross team departments to streamline and increase efficiency of stage productions.
Jul 2013 - Aug 2015
Noorda Theatre Camp Teacher
- Mentored and trained students on topics involved in theatre arts. - Focused on helping specific groups of struggling students by adapting teaching styles to best suit their needs.
May 2015 - Jul 2015
Registry Specialist
- Excelled in customer satisfaction and retention. - Presented product demos using a wide range of knowledge of company merchandise. - Maintained superb customer satisfaction while up-selling recommended promotions.- Trusted mentor for new hires.
Sep 2007 - Dec 2014
Sales Associate
Fye Music Store
- Provided speedy check out process- Content expert- Inventory expert
Jun 2006 - Aug 2006
Team & coworkers
Colleagues at NetDocuments
Other employees you can reach at netdocuments.com. View company contacts for 215 employees →
TS
Tina Schafer
Colleague at NetdocumentsCanton, Georgia, United States
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CR
C. Robert Edwards
Colleague at NetdocumentsDenver Metropolitan Area, United States
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SO
Steven O'Neal
Colleague at NetdocumentsLewisville, Texas, United States
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SO
Shelby Onthank Crotty
Colleague at NetdocumentsCincinnati, Ohio, United States
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AS
Adam Scott
Colleague at NetdocumentsGreater Ocala Area, United States
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MH
Martin Horton
Colleague at NetdocumentsSunshine Coast, Queensland, Australia
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PS
Phil Sepulchre
Colleague at NetdocumentsNew York City Metropolitan Area, United States
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GS
Greg Saiki
Colleague at NetdocumentsUnited States
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HL
Hayley Leung
Colleague at NetdocumentsCanberra, Australian Capital Territory, Australia
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AA
Alyssa Achacoso
Colleague at NetdocumentsWashington Dc-Baltimore Area, United States
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Tina Schafer
Colleague at NetdocumentsCanton, Georgia, United States
View →
CR
C. Robert Edwards
Colleague at NetdocumentsDenver Metropolitan Area, United States
View →
SO
Steven O'Neal
Colleague at NetdocumentsLewisville, Texas, United States
View →
SO
Shelby Onthank Crotty
Colleague at NetdocumentsCincinnati, Ohio, United States
View →
AS
Adam Scott
Colleague at NetdocumentsGreater Ocala Area, United States
View →
MH
Martin Horton
Colleague at NetdocumentsSunshine Coast, Queensland, Australia
View →
PS
Phil Sepulchre
Colleague at NetdocumentsNew York City Metropolitan Area, United States
View →
GS
Greg Saiki
Colleague at NetdocumentsUnited States
View →
HL
Hayley Leung
Colleague at NetdocumentsCanberra, Australian Capital Territory, Australia
View →
AA
Alyssa Achacoso
Colleague at NetdocumentsWashington Dc-Baltimore Area, United States
View →
1 education record
Ann Thomas education
FAQ
Frequently asked questions about Ann Thomas
Quick answers generated from the profile data available on this page.
What company does Ann Thomas work for?
Ann Thomas works for NetDocuments.
What is Ann Thomas's role at NetDocuments?
Ann Thomas is listed as Senior Technical Writer at NetDocuments.
Where is Ann Thomas based?
Ann Thomas is based in Turlock, California, United States while working with NetDocuments.
What companies has Ann Thomas worked for?
Ann Thomas has worked for Netdocuments, Solutionreach, Inc., Sundance Summer Theatre, Utah Valley University, and Babies R Us.
Who are Ann Thomas's colleagues at NetDocuments?
Ann Thomas's colleagues at NetDocuments include Tina Schafer, C. Robert Edwards, Steven O'Neal, Shelby Onthank Crotty, and Adam Scott.
How can I contact Ann Thomas?
You can use AeroLeads to view verified contact signals for Ann Thomas at NetDocuments, including work email, phone, and LinkedIn data when available.
What schools did Ann Thomas attend?
Ann Thomas holds Bachelor'S Degree, Theatre from Utah Valley University.
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