Lead digital product teams through transformation to adopt Agile ways of working and to improve team practices in a way that fits their unique needs and challenges.• Steer Search team through launch of the new intelligent Search platform to multiple pilot markets, while weaving in process improvements, such as solidifying backlog refinement and estimation. Also, strive to enhance team planning acumen from sprint planning to quarterly planning.

Senior Agile Coach | Agile Coach | Scrum MasterCoached multiple product teams, in different stages of team development, using Agile values and principles to ensure regular experimentation and adaptation to achieve greater outcomes.• Led efficiencies and Agile ways of working for the App Growth team, taking the Best Buy app from an overall peak ranking of #31 (Black Friday 2022) in the Apple App Store to an overall peak ranking of #4 (Black Friday 2023).• Optimized process for weekly status reporting communication by Product leadership that resulted in a 50% time savings.• Guided product teams through quarterly planning process, including development of OKRs, capacity planning, and work prioritization, enabling a hyper-focus on impact as aligned to effort.

Led product teams in Agile software development through writing of epics and user stories, guiding planning sessions, maintaining backlog, developing roadmaps, and partnering with user experience professionals. Within tenure, served on three product teams with varied focuses - development of internal CMS, rebuild of one of Best Buy's digital properties from third party-hosted to internally hosted, and development/support of BestBuy.com homepage and main sale pages.

Project Manager II Lead | Project Manager II | Contract Project Manager IIManaged concurrent interactive projects for BestBuy.com (desktop and mobile views); developed and implemented new work intake process; led Creative Services project teams; and collaborated with cross-functional groups (business team members, marketing, and technology partners).

Developed and led technical change management process for department of 1,000+, reducing risk associated with production changes to Westlaw® online legal research service. Directed projects to reengineer editorial system, including oversight of data migration project - leading team of 6 through integration of 20+ data sets in new XML repository.