Ann Treeza Email & Phone Number

Thrissur, Kl, In

Toronto, Ontario, Canada

Windsor, Ontario, Canada

• Created engaging posters for events and managed social media presence to increase online visibility.• Coordinated meetings, organized events, and handled food arrangements for St. Clair Data Club.• Collaborated with team members and professors to ensure successful event execution.

Dubai, United Arab Emirates

• Conducted in-depth claims trend analysis using SQL and Tableau to optimize case management KPIs such as AHT and CSAT, improving decision-making efficiency by 15%.• Developed dashboards in Tableau for comprehensive claims data reporting, enabling Case Management teams to proactively address performance gaps.• Implemented NLP speech analytics for real-time call transcription, sentiment analysis, and improved customer satisfaction.• Managed analysis of multi-channel campaigns (email,… Show more • Conducted in-depth claims trend analysis using SQL and Tableau to optimize case management KPIs such as AHT and CSAT, improving decision-making efficiency by 15%.• Developed dashboards in Tableau for comprehensive claims data reporting, enabling Case Management teams to proactively address performance gaps.• Implemented NLP speech analytics for real-time call transcription, sentiment analysis, and improved customer satisfaction.• Managed analysis of multi-channel campaigns (email, web, and social media) promoting cloud-based UCaaS and CCaaS solutions, achieving 20% growth in qualified leads.• Worked with product and marketing teams to develop targeted messaging that aligns with customer needs.• Created customer personas and tailored messaging to drive engagement across campaigns• Collaborated on high-impact marketing campaigns, driving client retention through multi-channel content. Show less

Kerala, India

• Expanded Myself and My Moves’ digital reach to 100k YouTube subscribers and significantly boosted Instagram engagement through strategic audience targeting, A/B testing, and content optimization. • Utilized YouTube Ads, Google Analytics, and keyword research with SEMrush and Ahrefs to improve SEO for website. video titles and descriptions, leading to a 15% increase in monthly viewership. • Increased Heyday’s web traffic by 30% by managing Google Ads, Google AdSense, and Facebook Ads… Show more • Expanded Myself and My Moves’ digital reach to 100k YouTube subscribers and significantly boosted Instagram engagement through strategic audience targeting, A/B testing, and content optimization. • Utilized YouTube Ads, Google Analytics, and keyword research with SEMrush and Ahrefs to improve SEO for website. video titles and descriptions, leading to a 15% increase in monthly viewership. • Increased Heyday’s web traffic by 30% by managing Google Ads, Google AdSense, and Facebook Ads Manager campaigns focused on PPC, campaign budget management, and audience targeting. • Enhanced Woodsman Technical Services' LinkedIn presence by engaging content, increasing client inquiries by 10%. • Conducted keyword research to optimize WordPress website and web analytics for, leading to improved follower interaction and visibility. • Optimized Prim Rose Real Estate’s digital presence by enhancing property listing performance through data-driven web analytics and audience segmentation on Instagram and Facebook. Managed targeted Meta Ads campaigns, leading to 6% increase in conversion rates. • Led content management and campaign design for DAK Interiors, including WordPress website updates, social media post creation, and blogging for brand visibility. • Optimized WooCommerce product listings for Sqreft and integrated SEO for 10+ pages, improving search rankings and organic traffic for multiple clients. Enhanced product visibility and sales by using keyword analysis, meta-tagging, and structured content strategies. Show less

Master'S Degree, Data Analytics In Business, 4Gpa

B-Tech, Electrical, Electronic And Communications Engineering Technology/Technician

Circuit Theory and Analysis: fundamentals of electric circuits and their analysis, including Ohm's law, Kirchhoff's laws, and network.