• Communication with customers and partners from all over the world.• Moderation of messages and comments on social networks in English and Ukrainian.• Moderation of messages from the site.• Replies to corporate emails.• Informing customers about payment errors.• Solving problematic issues with clients.• Consultation on product selection.• Communication with bloggers.• Writing texts for the site.• Checking, proofreading and editing texts

• Participation in tenders (creation of creative strategy).• Creating a content plan in accordance with the strategy.• Work with the designer (communication, creating technical task).• Creating tasks for designer for making posts and stories.• Writing texts in different formats and styles.• Creation of special projects.• Work with interns.As a creative copywriter, I have worked with the following clients:• Oschadbank (main bank in Ukraine);• Galichina (one of the biggest dairy company in Ukraine);• Garnier;• Royal Canin;• Unilever;• Sadochok (juice from PepsiCo company);• METRO HoReCa;• Kovalska Real Estate.

• Head of social networks (Instagram, Facebook).• Organizing shootings with a photographer.• Create photo content and video content.• Creating textual content.• Creating tasks for designers.• Creating creative ideas to promote products.• Tracking page statistics and analyzing audience performance.• Prescribing a creative promotion strategy.• Communication with customers in direct and messenger.• Moderation of comments and feedback.• Working with the negative reviews.

• Assistance in organizing events.• Search for the necessary contractors to perform tasks from the management.• Creation of reports, tables, estimates.• Purchase of necessary goods for charity events.• Participation in corporate team building, attending lectures, trainings from leading specialists of the company